Wager Settlement Issues (Part 1)

Any idea how long?

I know there’s a lot going on but can I get this one settled when possible please? Was on saints/falcons game

24091999646798

Texans moneyline graded as a loss. Ref 24091999701270

Ref 24091999578078

Incorrectly settled as loss please help.

No updates as to how long; however they are working diligently on this matter.

My most recent wager was graded incorrectly. The Bengals did not lose, they won by 10 points… it graded the bengals as a loss… I need this corrected immediately please.

The ref number for the wager is: Ref. 24091999551082

This is being looked into.

Thank you. Bengals money line was graded as a loss on this wager: Ref. 24091999551082

The Bengals beat the panthers by 10 points, 34-24

This is being looked into currently.

Thank you :pray:

Wagers and balances are all over the place. winners were regraded and now my balance is all messed up? can you look into this?

Your balance looks okay at this time.

Because two bets just won, I had a positive balance from earlier with these too bets but i see “Balance Adjustment - Resettlement” in my transactions which had me at negative balance

These were unsettled:

Ref. 24091999401819
Ref. 24091999398563

These are being worked on, please keep an eye out.

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Ref. 24091999775273

This been pending for a few hours now, the evnts for this parlay has ended hours ago. Thanks

Also,can you look at my balance, for whatever reason i feel like my account is showing incorrect amount and feel like it should be higher

Having a look into it.

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Thanks @Mikey …anything info you need from me?

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You’re great, nothing needed.

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Ref. 24091999949598