Wager Settlement Issues (Part 1)

Ben1234 · September 30, 2024, 1:21am

Won this parlay. It isn’t giving me any money for the win and just says $0. Why?

Win - 3 Team ParlayRisk $ 45.00 / To Win $ 56.70 / Odds 2.26

9/29/24

Justin Jefferson (MIN) 69+ Receiving Yardsgreen bay packers vs minnesota vikingsFootball - NFL Sep 29, 2024 12:00 PM CDT

9/29/24

Sam Darnold (MIN) 1+ Passing TDsgreen bay packers vs minnesota vikingsFootball - NFL Sep 29, 2024 12:00 PM CDT

9/29/24

Aaron Jones (MIN) 39+ Rushing Yardsgreen bay packers vs minnesota vikingsFootball - NFL Sep 29, 2024 12:00 PM CDT

Peterjw2012 · September 30, 2024, 12:20am

This bet hit and was paid out but just returned back to unsettled and need this to be taken care of.

Thanks

Littlejon3 · September 30, 2024, 12:27am

Sofascore says the Royal Antwerp vs Beerschot game was ABANDONED at 4-0, so I am sure they are going to try and VOID that leg of. the parlay (even though they shouldn’t since the outcome of the wager was already determined)

Mikey · September 30, 2024, 1:41am

You balance has been fixed.

Mikey · September 30, 2024, 1:41am

Wager has been settled.

Mikey · September 30, 2024, 1:42am

The wager has been fixed.

Boisefan101 · September 30, 2024, 2:16am

Any update in regards to account balance? Was it correct or did i pick up something?

Mikey · September 30, 2024, 2:19am

Your balance is correct.

Cuzz409 · September 29, 2024, 9:48pm

@Paul_Bovada I won the 1st half on the Cincinnati/Carolina. The line was -3 Cincinnati 1st half and the halftime score was 21 - 14 favor of Cincinnati. Can you award my payout?

Thank you

Lillian_Bovada · September 29, 2024, 9:49pm

Please confirm your wager reference number.

Cuzz409 · September 29, 2024, 9:55pm

Reference # 24091999678053

Cuzz409 · September 29, 2024, 10:04pm

@Lillian_Bovada my apologies. The correct reference # is 24091999678052

Lillian_Bovada · September 29, 2024, 10:09pm

This wager is currently being looked into.

Tdyz_123 · September 30, 2024, 2:41pm

@Paul_Bovada @Dominic so any updates on why I lost when both quarters are tied?

Paul_Bovada · September 30, 2024, 2:49pm

I will take a look

Paul_Bovada · September 30, 2024, 2:58pm

This is correctly settled as you do have a tie option.

Gou551 · September 30, 2024, 9:25pm

Hi,

I placed a bet when it showed there is a cashout option and when I go to do a cashout it says it is not available. Is this some kind of error or fraud ?

Screenshot 2024-09-30 162106

Mikey · September 30, 2024, 9:35pm

The Cashout options does not always remain available as it is liable to change based on game play data.

Tdyz_123 · October 1, 2024, 3:56am

So there’s no tie option on the slip? It didn’t really say that? Can you confirm man seems kind of misleading

Paul_Bovada · October 1, 2024, 7:27am

@Tdyz_123