Wager Settlement Issues (Part 1)

Won this parlay. It isn’t giving me any money for the win and just says $0. Why?

Win - 3 Team ParlayRisk $ 45.00 / To Win $ 56.70 / Odds 2.26

  • 9/29/24

Justin Jefferson (MIN) 69+ Receiving Yardsgreen bay packers vs minnesota vikingsFootball - NFL Sep 29, 2024 12:00 PM CDT

  • 9/29/24

Sam Darnold (MIN) 1+ Passing TDsgreen bay packers vs minnesota vikingsFootball - NFL Sep 29, 2024 12:00 PM CDT

  • 9/29/24

Aaron Jones (MIN) 39+ Rushing Yardsgreen bay packers vs minnesota vikingsFootball - NFL Sep 29, 2024 12:00 PM CDT

This bet hit and was paid out but just returned back to unsettled and need this to be taken care of.

Thanks

Sofascore says the Royal Antwerp vs Beerschot game was ABANDONED at 4-0, so I am sure they are going to try and VOID that leg of. the parlay (even though they shouldn’t since the outcome of the wager was already determined)

You balance has been fixed.

Wager has been settled.

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The wager has been fixed.

Any update in regards to account balance? Was it correct or did i pick up something?

Your balance is correct.

2 Likes

@Paul_Bovada I won the 1st half on the Cincinnati/Carolina. The line was -3 Cincinnati 1st half and the halftime score was 21 - 14 favor of Cincinnati. Can you award my payout?

Thank you

Please confirm your wager reference number.

Reference # 24091999678053

@Lillian_Bovada my apologies. The correct reference # is 24091999678052

This wager is currently being looked into.

@Paul_Bovada @Dominic so any updates on why I lost when both quarters are tied?

I will take a look

This is correctly settled as you do have a tie option.

Hi,

I placed a bet when it showed there is a cashout option and when I go to do a cashout it says it is not available. Is this some kind of error or fraud ?

Screenshot 2024-09-30 162106

The Cashout options does not always remain available as it is liable to change based on game play data.

So there’s no tie option on the slip? It didn’t really say that? Can you confirm man seems kind of misleading

@Tdyz_123

1 Like