Please make me under stand my wager … I got settle as a lost one min in the wager … kinda disappointed of what’s going on… I know it’s a lost towards the end but why it got settled as a lost right away? One min live wager then next settled as a lost ?? Miguel from customer service Didn’t understand my situation.
Can you check out my situation?
Hi @Cbassett94 upon checking it with the relevant team the wager still stand and I am so sorry about this matter reason being is that Perez leg was void but he still loss the second leg, so parlay still a loss. Thanks for understanding
Yes but because of it Ref. 25082351707440 was properly voided as it should have been and was not a loss @Rhyz_Bovada
Apologies @Cbassett94 but this wager 25082351707440 was resettled accordingly. however, this wager 25082351757374 you provided earlier has been checked with relevant team and still stand.
I need this wager graded 25082373997479
Of course a losing bet was immediately graded but a winning bet is not. Can’t tell me that’s just a coincidence
Checking on it for you.
The wager was settled as win, congrats on your winnings. 
Can I get this bet settled please, its been over for over an hour, thanks Ref. 25082375852380
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We’ll send it to the sports team.
The wager has been settled as win, congratulations. Happy betting. 
Hello.
Ref. 25082375102488
I need help with this bet I made yesterday. The Betslip says “live regulation time” which means 90 minutes + injury and stoppage time. The games was at 5 bookings when the referee blew the whistle at 97:45. The referee then books a player for arguing that he ended the game early.
In this video you will see at the 7:00 minute mark when this happens. https://youtu.be/Ke3Pg18lYkg?si=EZMReqzwrJyL92tv
Hello @Jgfcb21, good afternoon. Your wager was sent to the Sports team for clarification. Will get back to you when I get an update.
Thank you for holding @Jgfcb21! I wanted to confirm that your wager was been correctly settled. There are a total of 6 bookings, with 90+8 minutes of regulation time, following Rule #1 of soccer. For your reference, you can view the match details here: Match Summary. Please let me know if you need any further assistance!
I disagree. The match ends at 97:45 and he is booked afterwards. You can also view the match summary here and see that the match ends and gets booked after. Doesn’t rule 1 state that it’s only regulation time plus injury/stoppage time?
https://www.mlssoccer.com/competitions/leagues-cup/2025/matches/lavspac-08-20-2025/feed
I understand your perspective. However, I would like to clarify that the resolution was provided by our Sports team and has remained consistent since you escalated the issue when speaking with our Customer Service agent.
Please let me know if you have any further questions or if there’s anything else I can assist you with.
Thank you for your understanding!