** Wager Settlement Issues (Part 3) **

Sports Wagering Help
#551

Hi @Isaac831 this wager 25082477292392 is now settled accordingly. Thanks

#552

Could you get these funds freed up?

Ref. 25082478412413

Thanks. I wish Bovada would adopt the Fan Duel Tennis retirement settlement. It sucks to be up and the loser on the other end just quit when down and can’t win. Fan Duel pays those out as wins. Bovada should too

#553

Hi @Suzukiman600 , will check it for you and will get back to you. Thanks

#554

Hi @Suzukiman600 , wager is now settled accordingly. Thanks

#555

I won but my ticket is still sitting in open bets ref number: 25082206092381

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#556

Checking on this

Edit: This does look like a tech issue, the sports team have escalated it to the tech guys to take a look at for you, apologies for the delay.

#557

Okay thank you about how long?

#558

I’m afraid I don’t have a timeframe, from what I can see there are quite a few wagers that haven’t been settled for some reason, they are investigation now.

1 Like
#559

25082481082449 Why did my account went negative? I won this bet? @Rhyz_Bovada @Brooke_Bovada

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#560

After review, it appears that the wager was mistakenly settled as a win and then subsequently adjusted to a push once the error was identified. Since the winnings were already credited to your account and used before the correction, this resulted in your account going into a negative balance.

#561

25082484337687

This was settled wrong. Tnx

#562

Hello! Thank you for reaching out. I’m happy to inform you that your wager has been resettled as a win. Congratulations! If you have any further questions or need assistance, feel free to let me know.

#563

Can you settle this for me?

25092485532793

#564

Hi @Ejmayne , apologies for the delayed response, let me check and will get back to you. Thanks

#565

Pls grade Ref. 25092495522688

#566

Hi @keithoisky, let me check this for you and will get back to you soon.

#567

Hi @keithoisky , the wager 25092495522688 is settled accordingly, congrats on your winnings.

1 Like
#568

Hi @Ejmayne , as per relevant team this is now escalated and we do apologize for the delayed settlement. We will keep you posted once we have update and thanks appreciate your patience during this time.

#569

Okay, is something wrong?

#570

Hi @Ejmayne will PM you regarding this. Thanks