Wager Settlement Issues

Sports Wagering Help
#7213

The game just took place today - Florida beat Kentucky 15-4.

#7214

Game was postponed to today - game took place - Florida State won. I placed 2 game parlay on Florida State and Florida - both won. I don’t win?

#7215

Let me go back to sports with that info.

#7216

image
got it , thanks!

#7217

So it seems like the rule you referenced was for MLB and not college baseball. Our sports team is taking another look into your wager and will provide us with an update once their review is complete.

#7218

I am in the “Baseball” Help & Rules section of the Help Center. No distinction between any level of baseball that I can see.

#7219

Settlement stands according to sports as the rule highlighted applies to MLB not college baseball.

#7220

Ref. 24051949638762

1 Like
#7221

This was escalated and waiting for an update from the team.

1 Like
#7222

@Brooke_Bovada Any update on this?

#7224

Sports Team has advised this cannot be settled yet as this game is for the 23rd

#7225

@Maddie_Bovada can you have this graded please. The match was postponed REF:24061957979295

IMG_0847
IMG_08471290×2796 123 KB

#7226

Or anybody lol

#7227

Wager was escalated.

1 Like
#7228

Hi Mods, can you have this fixed? It was graded incorrectly. 24061958693637
Thanks

#7229

@moderators, can anyone help with this?

#7230

Hey, the wager is settled correctly. First pitch was a Foul - MLB

#7231

It was a ball. I watched the game.

IMG_6843
IMG_68431920×2560 425 KB

#7232

image

#7233

Hi, first time posting here hoping my issue gets resolved. I placed a bet on the euros Belgium vs Romania game, Kevin debruyne would make over 55.5 passes and it was marked as a loss. Can this be looked into please

Ref. PROPS-154786165
Ref. PROPS-154786567

@Dominic_Bovada

1 Like