Wager Settlement Issues

Sports Wagering Help
#7316

Will take a look

1 Like
#7317

That should be sorted for you now

#7318

The bet was settled at 908pm on July 2nd, and you didn’t payout on the wager because a bonus would expire an hour after action was settled at 10:03pm? The bonus hadn’t expired at the time of settlement, so explain why you didn’t payout on the wagers. None of what you’re saying makes sense.

#7319

@Bears022 I’ll check this again and PM you

#7320

Still waiting on wager settlement for Ref. 24071962415861 , all legs completed yesterday and still haven’t been credited

#7321

I’ll check on this

#7322

That should be settled for you now. @Mims1212

#7323

Thank you very much, its settled now

1 Like
#7324

How is that I win a bet then it gets paid as a win, then later changed to a loss and I have a negative balance ?

The win was paid out then changed to a loss

#7325

Seems like the wager was settled as a win and then resettled as a loss. Given that you used some of the winnings to place a wager this resulted in you having a negative balance.

#7326

24071962765989 I need somebody to explain to me how I only won 12 dollars

#7327

One of the lines was not a win which is the reason for this.

#7328

Hello please refund 24071963217652. There was a line error and the live line said 2-1 for the metallurg game but it is actually 1-1. There for the over 3.5 was inaccurate and should have been 2.5 Thanks

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#7329

We will have this escalated.

1 Like
#7331

Additional shot below

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#7332

The line is not an error as over 3.5 is possible seeing that the game is already at 2.

1 Like
#7333

That line was 3.5 at 76th minute and the live line 2-1 which is an error it would have been 2.5 with those odds. Your site posted the wrong score. Do I really need to take screenshots when I submit every bet

#7334

Your score line changed from 2-1 to 1-1 was there a VAR or something that took away the goal. I have always been refunded if that’s the case since the wager was made based off of the incorrect score. I have tons of unsettled wagers where that has happened to prove it

#7335

The scores being incorrect is possible that’s why we have place in our betting rules that they should not be used for the reason you are placing the bet.

1 Like
#7336

Yes but that makes your line inaccurate. It wouldn’t be 3.5 would be 2.5 if it’s 1-1 at that time. If that’s the case why do you push bets where the the score is actually 2-1 and the over is 2.5 live. It’s a score error so with your reasoning we would all win