Wager Settlement Issues

Ok now you guys reversed the Broncos settlements saying they didn’t win and cover the 6?

What’s going on here. These were already graded correctly and now they’re reversed as losses.

Broncos 23 - 13 Jaguars

Ref. 21091373118476
Ref. 21091373121146

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These have been escalated now.

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I have 2 separate bets that have Broncos -6 marked as a loss, even though they won by ten.

Ref. 21091374149947
Ref. 21091371290779

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This is escalated as well.

Hi,

Can I get Ref. 21091374364333 looked at again? It’s showing Broncos/Jags Over 32 as a loser but they scored 36 pts in that game.

Thanks

image

This has been reported HERE and is being resolved as we speak.

Ref. 21091371290779 is still showing a loss for Denver -6. I also have MN/AZ over 51 in that bet, which already hit but the game is still going, so the bet wouldn’t become a winner when the game is over if Denver -6 is still showing up incorrectly graded.

Same here, why is my Broncos -6 a loss? This is bad customer service. I demand my money that I won

This has been reported directly above. We do apologize for the incorrect settlement but this will be resolved shortly.

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Never mind finally got my money, little bit of an overreaction lol

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Hey @mods, was wondering if I could get Ref. 21091374651853 and Ref. 21091374651854 checked out. Both graded as losses but Trey Lance never got on the field so they should be voided, right?

Will check this for you.

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I made a 12 team parlay today and it seems that two of the games weren’t even real. Wondering if they will adjust the odds and remove the two games. I would like to keep the other 10 team parlay if possible

I’m having a look at the wager right now.

I’ve checked and there are no issues with the games listed in the parlay. If you want me to give a second look please provide the specific matches that are odd to you.

Please take a look at these:

Ref. 21091378675746
Ref. 21091378959720

Morikawa & Hovland tied and these were 2-way bets. Why is this not a push?

Disregard - you guys just corrected it. Thanks.

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Hi @moderators

checking out to see if you will wager for other matches below starting soon

Thank you

Can you settle this please thanks
Ref. 21091379647553

@vonation96 This was now settled.