Wager Settlement Issues

Sports Wagering Help
#33

We’ll check them out.

1 Like
#34

Appreciate it Matty

2 Likes
#35

Can you grade 25865696 and 25865697

#36

@Redwood It’s also being looked into.

1 Like
#37

Please help Can you please grade 20031130923217

@Lukas @Matty_Bovada

1 Like
#38

This was addressed over in this topic.

#39

20031131279095. One game was cancelled and it’s not going through because of it

#40

Hello? Hoping to get this settled

#41

I have a wager almost two weeks old that won and is settled as a loss I even sent screenshots of the scorecards showing my player won. only response ever get is forwarded to sports department. its annoying bc only requires checking scores to see it won. is there anything else can do or will this just not be changed

#42

@adz_123, welcome to the Community.

We’ll take a look into this wager and Pm you shortly with details.

#43

I had two small bets on the Masters. What will happen?

#44

This was addressed on another topic.

#45

Ref. 20031131174539
Ref. 20031131184147

Both of these players didn’t even compete in the event and backed out before the event began. I submitted MULTIPLE chat sessions to inform your sportsbook team of this, both before and during the event, and was told it would be taken care of and to watch for updates. Well the event is now over and they were both marked as losses. Actually, one was marked as “Selection did not Start/Participate” on 3/27 but was then regraded as a loss about 3 hours ago.

Please see the Tour’s official Sundance event results page below. You will not find Savannah Vilaubi or Brenna Lervick because neither competed in the event. They backed out due to COVID-19 concerns.

Sundance

Please correct this error.

Thanks!

#46

Hey @atlsutiger, I’ll check on those wagers and I’ll let you know once I get an update on them.

1 Like
#47

These have been re-settled accordingly now @atlsutiger, apologies for the delay.

#48

I really appreciate the assistance!

1 Like
#49

@moderators

I have a wager ref. 20031131772610, that was graded as a push.
I have checked the final results and it should have been a win (especially since you can’t push since i took the under at 42.5 points). You can’t push a half point.

Please review and respond. Much appreciated!

1 Like
#50

@Shearwall,

We’ll take a look into this and PM you with details shortly.

2 Likes
#51

A post was merged into an existing topic: Wager Settlements

#52

Did anybody else bet on the Tom Brady prop bet? The prop said the first to report the terms of his new contract would win.

I bet Adam Schefter. He turned out to be the first to report the contract, and Bovada marked it as a loss anyway!

1 Like