@shatheplayer Can you try google chrome and let us know if the same thing occur?
Yes. Tried in both chrome and Microsoft edge browsers. Is this occuring for another user or anyone facing similar issues?
Seems like many users have this issue. Long ago, I faced multi session issue while playing hot drop games. When contacted customer care chat, they suggested to use incognito mode in chrome. Since then am using incognito mode in chrome or private browser in edge browsers. So today I tried to take screenshots, it said canât take screenshot due to restriction. Just realized it wonât allow to take screenshot in incognito or private mode. Took screen recording but the video is fully black. My bad!
To confirm those are the games you tried to play today?
Anyone else getting a disconnection during every single game? I tried 2 browsers and on my phone and laptop. Of course I cleared the cache on both
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Yep and I got screwed out of 3800 win cuz of it so shady. Won 3800 disconnected and came back and winnings not there
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Im on with support about the same shit.
Ive cleared my cache like theyve asked and the games are resuming or paying.
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Same here won 200 disconnect and gone
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They should at least put a banner up since itâs likely going to be a day or two for them to figure it out.
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Amazing how you call in and they have no idea there is an issue. Clearing cache didnât help
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Yeah same happened to me. Missing money and moderators acting like its a one off incident. Got the classic âwe will review it and wait for further detailsâ
Probably be a week or so until handled
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I tried sending direct message to moderators but they are receiving messages at the moment.
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They literally donât realize the issue for a long time after it starts itâs amazing
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Donât expect any reimbursement because youâll get a âthe game shows no error occurred in the systemâ response
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@moderators anyone know whatâs going on? The games are just stopping after a few spins. No wins paying out. Please advise. Thanks
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Same here. Lost $150 which had before the issue and lost all by keep trying in laptop and mobile in fast pace.
We are looking into this at the moment. We will keep you guys updated.
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On standby we will be Mikey. Thanks
@Mikey_Bovada I want to deposit but all I play is slotsâŚshould I just not deposit? 
Donât want to have to go through all that when Iâm already on a losing streak 
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The ticket for this issue is still open which means you may still have issues playing.
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