Account Issues April 13, 2022

I was told I needed to provide “support” for my claim that their site wasn’t functioning lol

I’m with you, I definitely should have read around before trying to chat/email my request

So is everyone still waiting for the site to be back up ??? I’ve been waiting & had made a deposit , also never got my right crypto cash back only got $7 out of $280 deposit…

@moderators what’s the scoop. Are you guys going to drop some rewards or a bonus to those of us impacted?

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You have to request the $50 via the chat if you want anything bud. @Brando226

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Don’t be a dick though. They’ll only give you $30. I speak from personal experience -.-

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That sucks. Most everyone else is getting 50. Id holler back at them

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TBH the chat person deserves to be compensated for having to deal with @Gtaeyler :joy: :joy:

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can someone please add my points and spins for btc deposit never waited this long. nicbrocar@gmail.com. It would really be helpful!!!

They told me to get lost in more professional words!

Just go back in and talk to someone else Cassie. If you dont get it ask for a supervisor

This impacted all of us. No reason some people should get a bonus and others shouldnt

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Still is strange however there was never an official word from the Moderator team. I’m sure there are people out there that didn’t look at this thread or see our comments saying to ask for a $50 bonus. You’d think Bovada would operate another rewards point bonus sitewide or do something where you can opt in for it on the community page. @moderators

it seems only certain people are getting the bonus when they reach out to customer service…and some do not. Under normal circumstance i can understand why some would not depending on their recent activities but in this case everyone should get one whose been active today should get one.

Forget it. The site hasn’t been paying me in days. This always happens in the weeks following a huge event like Super Bowl and Final 4! Every time!

Unless @moderators if you are able to reimburse this inconvenience and trump the 3rd party company chat agent that basically told me to F off. I’d appreciate anything that is able to be given as my peers have received. This did impact all of us.

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Gotta give you that one lmao

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