Casino Craziness April Promotion

Also I thought I saw something about a leaderboard, was that for something else or was that for this?

Yes that’s different, you can see that here

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can a mod confirmed that im opted in and when do they award the freespins for this week

Hi @jchanla,

Welcome to the Community, glad you decided to join the family.

Upon review it shows that you did what was necessary to be part of the promotion for this week, you would only need to wait for the outcome now.

Are you supposed to receive a message saying you have x amount of entries?
I’m sure I should have atleast 1 or 2 but I haven’t received a message saying so.

@Trindin No, the number of entries wouldn’t be messaged

So we can’t get ANY estimated time frame of when bonus spins may be given

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Hi @Isyuzzi,

The winners will be credited today, and we will provide an update here once that happens :slight_smile:

Also, winners will receive an account message notifying them when the spins are credited.

They sent the spins. I won some.

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image

@Ryan_Bovada

For this promotion, is it similar to the Community opt-in where we share our screenshots?

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@BuddyMan23 no screenshots needed for this one

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Did they issue free spins and did I qualify

Yes, all winners received an account message

So no free spins for me

Such a bogus promo lmao

Did anyone receive free spins? Let us know! 10,000 spins given away I would think there would be a few people that will comment on here. OR NOT…because they gave away 10 spins lol

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I got notified that I won 50 free spins from this April promotion. When I accepted the free spins and went to the game to play there was no free spins to play. Only normal spins were available to me. I’ve been on the chat line with two different help desk folks and neither of them have gotten my spins to work. I think this is a hoax! SMH load up you money and get bogus free spins. SMH I’m very dissatisfied with this . I won’t opt in to anymore of these again. Likely to get off this platform all together. This is ridiculous. Any other so-called winners have this problem?

I was issued 50 free spins but have not been able to use them. Once I get to the game there is nothing there. Smh

@Bigchops42 we can assure you that theres no hoax with the spins and others have used them fine.

I’ll send you a PM to go through some troubleshooting and get it fixed