As far as I am aware this is not effecting all players, some players have mentioned they have received their deposits while others have not (this however could be currency dependent)
Also it seems that wagers are working and so is casino as I tested both myself a little while back.
I think this issues are basically transaction delays from your side.
I know no major updates, but any improvement or even possile ETA @Paul_Bovada? If I miss another day of sports, I may have to go to another site, even though I donât really want to yet⌠
Canât be transaction delays on our side had confirmations of deposit just not credited to account been over seven hours
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Do you not understand how this does nothing for us at this time? Thatâs great that everything is tracked and logged, but what happens if that information is lost? How can we know whether everything has been and is still being tracked and logged accurately? Youâre speaking to people who deposited money onto your website and, despite all other indicators showing our money successfully made it to whatever account we were provided when making the deposit, our accounts still donât reflect this. In other words, youâre telling us to believe our funds are safe because your systems wouldnât fail while we are actively experiencing a situation where your systems are clearly failing.
well heres what ive noticed so far on my end. The weekly promotions and bonuses that reset about 1am EST monday mornings still havent updated so about 9 hours late. A withdrawal I made this morning which is usually handled fairly quickly has been pending for hours. On top of this I canât cancel the withdrawal or even make a deposit because I have a pending withdrawal. So thats 3 things I can think wrong with the site for me right now. Cant deposit cant withdraw and the bonuses and promotions for the week have not updated.
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If we had any information we would share it.
We have no access to most of our internal tools either so are running in the dark a little
Is ANYONE able to play at all? Any ETA on when this would get resolved?
So you canât confirm that if we send in a deposit we will get it in a timely manner? What if we canât deposit at all and get errors like this?
Ni I cannot unfortunately, I am as much in the dark as you guys right now
I have two deposits pending from last night at 8pm ET that havenât been added yet so donât get your hopes up that any deposits this morning will get there in a timely manner
Sounds to me like the site has been hacked. Finally time to move on to another site. Bovada has declined immensely in the last few years.
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My Bitcoin Deposit Failed 
I Have a Completed transaction ID
What The Freakđ
This Has Never Happened Before Now I Canât Even Get My Money Back 
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My voucher is no where to be found.
Any missing funds will be looked into once we have access again
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They even disabled chat. What a joke. Imagine a brand in the states disabling all ways to contact customer service when an outage occurs.
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My good lord what is going on???
Chat wasnât disabled, they donât have access to their tools the same as us.
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How can this not be considered sitewide if YOU GUYS are even in the dark on whatâs happening and going on? And you canât even access stuff?
@Paul_Bovada I appreciate the honesty and believe that it will be ok and everyone will get their funds back
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Sounds pretty bad lol either site was hacked or some developer accidentally pushed a bug that fooqed everything up.
Kind of doesnât make sense that even the admins donât have internal access to all the tools⌠lol Whatâs IT department doing?! How is there no disaster recovery strategy for an online casino that manages 100s of millions? lol