As a loyal player for many of years, no
Worries at all my deposit is safe and sound just a little wait time before I get it to play. I hope
Everything is manageable and everything goes smoothly upon fixing whatever is happening.
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Theyâre not losing money, thereâs nothing wrong with the external systems that are still actively being used to send them money by people who are still depositing because Bovada hasnât put up a banner directly addressing these issues
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Ethereum deposits work
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How are we supposed to feel any sort of assurrance from you when you guys apparently arenât able to communicate internally. How is it possible that you guys arenât able to get in contact with the IT Team. Call them on the phone?
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And all my regular bonuses are missing. It states in the bo:
There are no bonuses available at this time. Please, check again later
We have hardly any internal tools working, we cannot access accounts for example, and cant contact other departments internally.
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So customer service is not getting updated on all the issues on the website. Isnât that the point of customer service?
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I missed my Golden St win last night because my money has been locked up for 13 hours now. Iâve been here from the beginning of bodog/bovada. This is crazy.
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Where are you getting any of your information? If you canât communicate internally, how are we supposed to believe anything you say holds any water?
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Customer Services is offline right now
Well I havent said anything apart from that we have no updates to provide for you.
The definitely just changed the banner message just now. Not a word about being careful depositing and all deposit options still available. That seems a hair irresponsible.
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Unreal. The loyal members of Bovada, myself included, are missing out on so much right now.
No real information is being given and no possible ETA as to when these issues will be resolved.
Bovada needs to seriously consider giving compensation to all of us!!
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Yeah probably $50 with a 1000x rollover
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Ok, so I guess what Iâm saying is, what is the point of even making this post in the first place if you know you have zero information to provide. This is what the banner links to for people seeking further information, but youâre telling me that you are literally incapable of providing any sort of update whatsoever. So why are you telling people to come here for updates.
We are telling people to come here for updates because as soon as there are updates we can share them
âWe understand that some players are experiencing issues.
We are working to resolve it as soon as possible.
Your account and funds are safe.
We apologize for the inconvenience and will keep you updated HEREâ
Clicking that link sends me to this post. So yes, you have said something, youâve told me that I can find updates on this post. And yet, within this post itself, youâre telling me you not only have no information, you are literally incapable of obtaining more information at the moment.
What assurrance are you capable of providing us to backup the other statements from that banner? Namely, the one stating our funds are safe?
Because the funds will not be lost, everything is tracked and logged. Funds donât just disappear.
But yes you are correct, we have no updates at this time, we still have no access to internal tools.
However, as soon as any relevant information does become available this is where it will be shared, which is why you have been directed here.
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@Paul_Bovada is there a timeline available or should we not be using the site seeing as there are confirmed issues today? Also, can you confirm whether this is sitewide or just specific users? It seems from the posts like this is a whole sitewide issue, but I just want to get confirmation from the team here since I canât contact support.
Canât make a deposit this is a high priority issue for everyone
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