We have no access to tools, there is a banner on the site as far as I am aware, but this will only mention general issues I would imagine.
As soon as we had access to the community this morning we did post a banner.
It did mention btc delay on the banner few days ago. I think people are confused that it does not mention that on the banner today while that is the most critical issue.
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Make a banner then?? People are going to keep pn trying to deposit crypto with no explanation on how fast the situation wiɔɔ be fixed
We have no access to the website to do this, we can only advise here.
I’m not sure what access the IT guys will have either as per my comment above.
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There was a conscious effort to refrain from responding responsibly about the depo issues timely, which is obviously a business guided decision I’d imagine to prevent any reduction in deposits… pretty questionable. Anyone with a fraction of a business sense can see that.
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We wouldn’t have any knowledge on that I’m afraid, but it may just be as they are unable to update anything. We can only access the community at the moment, nothing else.
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Sure but the site issues would’nt affect being able to post on X
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Are they posting on X already? I don’t have access to that unfortunately.
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Not sure, anyways, hope everything gets resolved
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You and me both! And sooner rather than later!
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Which is not right. A business who cares about their customers would not practice as such. They were trying to blame the crypto deposits the other day on the crypto network, taking no accountability. Now we know otherwise
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Can we try to stay on topic a little please, this is so we can provide any updates when we receive them
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As a loyal player for many of years, no
Worries at all my deposit is safe and sound just a little wait time before I get it to play. I hope
Everything is manageable and everything goes smoothly upon fixing whatever is happening.
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They’re not losing money, there’s nothing wrong with the external systems that are still actively being used to send them money by people who are still depositing because Bovada hasn’t put up a banner directly addressing these issues
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Ethereum deposits work
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How are we supposed to feel any sort of assurrance from you when you guys apparently aren’t able to communicate internally. How is it possible that you guys aren’t able to get in contact with the IT Team. Call them on the phone?
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And all my regular bonuses are missing. It states in the bo:
There are no bonuses available at this time. Please, check again later
We have hardly any internal tools working, we cannot access accounts for example, and cant contact other departments internally.
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So customer service is not getting updated on all the issues on the website. Isn’t that the point of customer service?
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I missed my Golden St win last night because my money has been locked up for 13 hours now. I’ve been here from the beginning of bodog/bovada. This is crazy.
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