My GOD these slots are super tight and be chance you get free spins 10 out of 15 are deadspins
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yeah itās only been a week, why not throw a 24 hour time frame out thereā¦
I see you pointā¦I wasnāt asking for anythingā¦Iām a long time player here also, I guess Iām just dumbfounded how long this has gone on. Itās almost like itās intentional itās been such a train wreck.
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*your point
Tomorrow is Monday, lets hope that everything is getting sorted and we get those crypto promotions and those scratches
Market place down out of nowhere and mods just dipped lol
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Itās the norm now. They barely have coverage for 1/2 of the day I feel
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what is the rollover for crypto exclusive weekly deposit? is it 30x sports ? hopefully not that high !
Anybody had a similar situation to this during the last week of issues?
I chat support seeing if free play is available for my account since itās been a rough week when Iāve deposited and havenāt seen any free play in awhile.
They say noā¦ of courseā¦ then I show them a screenshot of a chat from support saying that once scratch card was up there would be further compensation to those affected.
The cs rep then said āhold on let me check your account againāā¦ comes back 20ā¦ literally 20 minutes later and said same infoā¦ sorry nothing available.
I ask why they needed to check my account again and what can you check that takes 20 minutes and they wonāt answer any of the specific questions Iāve asked.
They just say over and over that thereās no free play and I ask to answer my questions and understand thereās no free play and they just say āI canāt help you furtherā and disconnect the chat.
Thatās grade A customer service right? I expect more from a place I trust with my money almost daily.
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Anyone get the crypto exclusive deposit bonus yet? Itās usually available by now
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No it havenāt shown up yet
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Now wondering if since not there if also will be trouble in getting the free spins and 15k reward points
Seems they dont have it fixed.
do you know what time it usually shows up? i was guessing around 945PM PST (1245 AM EST)
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Usually should show up by now
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way before 10 pm pst so itās late
Yeah. Not there. This is a problem. How can they allow an entire week to go by without fixing this website? Mind boggling.
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lol wow talking to live chat about the crypto deposit bonus and Juan responds to me with this ā¦Evangellos, Iām really sorry to know youāre dealing with this situation about the scratch card and I can understand how it might have affected your experience. HAHAHA i didnāt mention anything about the scratch card ummm must be getting a lot of players asking about it and rep not even responding to me correctly. think going off script and not even bothering to read what i had said smh lol
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yeah very few CS reps are actually helpful. I absolutely hate when they copy paste all their responses from a script. Its like they arent listening to you.
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unless there are multiple Juanās, I think Juan is cool
thats when i usually see mine arrive like 1245 est. Safe to say things are still screwed top to bottom.
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