February 3rd Cashier issues

The first charge was declined, but my second credit card deposit went through. Both transactions have different names though? Did someone hack into there system and take the deposits?

Lillian,

Not trying to be ugly by saying this but this has been handled horribly by you guys. I think everyone on here understands that stuff happens sometimes. It’s about how you handle it that makes the difference. You can’t ghost your players and expect everyone to be content. It doesn’t work like that. You could update us on what you are having for dinner and it would still be better than nothing. Please do better!!

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My Bitcoin deposit I made around noontime central time today is still missing.

I have been using bovada since 2014…back those days when crypto option not exist used to have debit and credit option. Everytime you purchase via debit it shows random company names from china/paris etc.

Lot of people used to file a claim that these transactions are fraud etc bank used to reverse that amount. Bovada has removed that option for most of them only very few still have the option depositing via debit or card

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Thanks, Good to know about the different China names! I’ve been here for 10+ years as well but never made a card deposit until today. I tried to make a deposit with match pay but it said match pay was down and gave me an option to use card lol. I was trying to get my NBA lineups in quick so I used the card option. Now here we are :frowning:

Any updates from anyone getting there “missing” deposits???

Nope. Same here. Got the same story.

****IM EDITING THIS BECAUSE I CANT WRITE A NEW POST ANYMORE BECAUSE IM NEW HERE, BUT I TALKED TO SEVERAL PPL AT BOVADA ( chats and emails ) AND THEY SAID THERE IS NO RESOLUTION FOR ME BECAUSE THERE IS NO RECORD OF A DEPOSIT. I DIDNT MAKE A DEPOSIT WITH THEM THEYRE CLAIMING. THEY HAVE ZERO RECORDS OF IT. NO FREE PLAY, NO COMPENSATION NOTHING FOR ME. IM OUT $250, I BEEN A MEMBER FOR OVER 10 YEARS. THIS IS COMPLETE BS AND I WILL NEVER MAKE ANOTHER DEPOSIT IF THEY DONT MAKE THIS RIGHT. SOOOO IRATE

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Not yet…since 10am

Been almost 9 hrs this is pathetic holy moly… how did this even happen? First the updates on site are not working properly and now deposits don’t work?

Best not take more than 24hrs to fix and best give everyone extra money for this poorly handled issue

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I deposited $155 around 11 AM with my debit card and still nothing. I waited three hours to talk to chat never even got through to them. What a wasted freaking day seriously this is pathetic. I couldn’t even talk to anyone about it. Only updates. I’m getting is from all the great people in here are suffering too.

Did you try your debit card?

anyone actually get their money since they sent out that message? i havent gotten anything or see anyone actually get the money lol, seems like it should be a pretty fast fix if they know the issue

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It seems like any deposit right now would be successful so if you want action you deposit again lol

All deposits this morning and in afternoon are floating around in space and bovada is trying to scoop it all up in a bag to release it …probably gonna take another week or two before we get our funds credit to our account.

Dont worry guys we got our compensation of $30 lol all in on blackjack

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thats fine if each deposit is like $100, im expecting 1k lol not really trynna deposit again until i get it tbh

Not everyone got $30. I can’t even get in touch with chat. I tried for three hours but never heard back from them. I didn’t get any $30. I’m glad you did and I hope you win it back on blackjack lol good luck.

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idec ab the $30, i just want my deposit. whatever they choose as compensation will determine where i continue my business

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Nope I guess tomorrow is a new day and hopefully I wake up and I have my money on my account that I have not seen since 11 AM when I deposited it

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I sure hope they get this sorted before the superbowl!

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can we request odds on this? I think +115 would be a fair line

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The way bovada is -1000 we see another issue tomorrow lol

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