When am I going to get my money
1 Like
Now this seems like the Bovada purge. Step 1 was last yearâs deposit debacle and Iâm sure some players left, now Step 2 deposit debacle and more players will walk. Itâs only human nature to eventually cut your losses and move on.
2 Likes
they held all our funds to host the Superbowl giveaway 
funny how they have hundreds on hold for customers who actually deposited over a week ago, but they donât mind giving away $1K+ to randoms on community forums in a heartbeat.
4 Likes
I still havenât gotten my two btc deposits from 2/3. Has anyone been told what the anctual issue was or just gotten generic responses?
I am now not only waiting for a deposit made via Bitcoin a week ago!!! Today I received an error trying to make a withdrawal with subsequently caused me to be blocked from making a withdrawal for 24hrs!!! There is no sense of urgency from anyone Iâve spoken withâŚâŚjust fake empathic responsesâŚâŚutterly sickening experience 
2 Likes
Just kicking the can down the road. I feel for all who have been dealing with this issue. Itâs becoming more apparent that some of us will never see our funds that were deposited on that day. It seems like the funds were hacked and they have no way of retrieving them. They are just waiting us out until we finally stop inquiring. Iâm pretty sure thereâs something in terms and conditions that may mention that deposits arenât guaranteed.
1 Like
Believe you are correct unfortunately
Where TF is my moneyyyyyyyyyyyyyyyyyyyyyy
I was just told it could take few more daysâŚ.lol I canât even make this sh$t u
Seriously cant help but laugh now
I was compted and told the funds will arrive shortly figured they put me down or wrote my BTC address on the system to make sure this gets noticed, so they can fix it, that was a couple days back feb 3 and they didnt. I contact them today and they have no case or escalation or ticket madeđ¤Śââď¸ so i look for the btc address and give it to the agent and he says this is not a none address in there systemđ¤Śââď¸ these guys man, any ways they finaly did a case finaly and said they will get back to me in 24-48 hours
Everyone needs to recontact bovada and make sure a case was filed or atleast follow up cause my afent seemed like he had no clue there was an issue
2 Likes
I never recieved any notification
Hi, we are sorry for the delay with this. It would appear that CS have sent a follow up ticket for you this morning to have it checked. They will reach out once they have an update.
A week later and still have our funds held hostage. all yâall do is say the same thing everyday.
Unfortunately we cannot provide any information if we donât have it. You can reach out to CS if you are concerned, they may be able to give you some kind of update. However any funds will be safe.
This is getting absolutely ridiculous. I have been waiting for my funds for 6 days now and have heard nothing from the company. Looking at other peopleâs interactions with cs i can obviously see that every single time they are given the run around and told to wait wait wait. Just because im not bothering mods and cs daily does not mean i am not concerned with the situation. At this point bovada has blatantly stolen money from me while blaming some mysterious technical issue.
2 Likes
We understand how frustrating this situation is, and weâre sorry for the delay all of youâve experienced. Please know that we are actively monitoring the workaround related to this issue. While the resolution itself is handled by the relevant team and is beyond our direct scope, weâre relaying updates as theyâre shared with us.
As soon as we receive any new information, weâll make sure to communicate it promptly. We appreciate your patience and understand your concerns, and weâll continue to keep everyone informed.
Thank you for your understanding.
You know whatâs crazy is I had a chat agent try to convince me to delete all my history from my iPhone bc I talked about reporting this deposit scam to ic3. Literally tried walking me through from step by step and said itâll help with the deposit.
They win! I officially throw in the towel. Todays chat update was politely told looks like this hasnât been escalated lets get some screen shots of your deposit and get this taken care of. I have been told it has been escalated multiple times for days now. Finally see customer service just saying whatever not even looking at anything. When I mentioned I was told many times it has already been escalated, answer changed to be patient everything is safe is there anything else I can help with today. Actually feel bad for CS if they have so little info and arenât actually AI.
1 Like
Same sh&t for me telling me to be patient and waitâŚ.what the hell we have waited a week how patient do we need to be