Well I’ve thrown in the towel too. After multiple escalations(supposed) and false information, I won’t inquire anymore. My funds that were deposited on 2(3 at a particular time were stolen. I wish Bovada was more transparent about it but they chose not too. So the waiting game is not worth it.
So my deposit is not “taken or lost”… but it’s been 12 days.
Seems kind of lost to me, I’ve already given up on the $600, you can stop reading your script and lying to my face. I used to deposit way more than that multiple times a month and you guys wanna lose a customer for $600, so be it. 
Hi @Mylam16 We understand your frustration, and we sincerely apologize for the experience this has caused. Please know that this issue is still being actively reviewed with the relevant team, and the reconciliation process is ongoing. Once the review is concluded, you will be notified with an update.
We appreciate you sharing your concerns and regret the inconvenience this situation has caused. Thank you for your patience while this matter continues to be addressed.
Hi @chino7 We understand why this feels extremely frustrating, and we’re genuinely sorry for the delay and the impact it’s had on your experience. To be clear, the deposit has not been taken or intentionally lost. It is still part of an ongoing reconciliation process, which is why it has not yet been resolved.
We recognize that the timeline has gone far beyond what anyone would reasonably expect, and we regret that this has led to a loss of trust. Your feedback has been noted, and we assure you that once the reconciliation is completed, you will be notified with an update.
Thank you for taking the time to share how this has affected you. We truly regret the inconvenience and frustration this situation has caused.
I know it’s not taken or **intentionally ** lost.
I fully realize it’s probably accidentally lost, but the fact that y’all can’t take a HOF player who’s played for 7+ years word over $600 is ridiculous.
Nah, you’re not being foolish, you may have limited options to online play or it’s just comfortable to deal with them due to an ongoing relationship. I’m I in the United States, in the state of Texas so it’s limited options for online gambling at this time, thus my choices are limited. I hope you and other players that were affected have eventual success.
@Brooke_Bovada i am genuinely dumb founded how my deposit from 2/3 is still missing from my account more than 2 weeks later. Clearly bovada and the mods are hoping that players somehow forget that this debacle ever occurred. Mods continue saying the reconciliation process is still ongoing but there has been such little progress on this issue either the financial team is completely incompetent or they just arent working to solve this problem. Again my transaction was confirmed on the block chain, so clearly bovada received my funds but simply declined to allocate those funds. So my funds are in bovadas possession and they are just saying thanks for the free money stupid?
Still never got credited.
Following up on my previous request. I have gotten no response from my email queries, nor has chat been helpful.
Can I please get clarification on when the feb 3 deposit will be credited to my acct.
Still waiting on mine as well. I’ve stopped betting any communication
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I would advise you reach out to CS again, to ask them for an update, it may be as it needs to be re-escalated.
Explain to me that after 19 days and multiple
Re escalation why it would need to be done again?
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Hi @Swayyymackie,
Apologies for the delayed response. I assume, but I don’t know exactly what Paul’s answer is; some deposits may require further review, which is beyond the moderators’ scope. That is why he advised you to reach out to Customer Support for assistance.
If you have any other questions or concerns, please feel free to send us a private message.
Thanks.
Still haven’t received my deposit haha and now can’t get any communication on it through CS or here or email.
Apologies for the delayed response , I was just just doing some check with the team on my end @Swayyymackie.