has anybody gotten BTC deposits credited yet? Why are BTC deposits taking so much longer than every other method???
Still nothing⌠can you confirm mine was escalated as well?
Missing deposit from February 5th - Support is saying itâs because I used the same deposit addressâŚ
I deposited $290 of Ethereum on Feb 5th. It never deposited or showed in my wallet. On Coinbase it lwas sent and received showing complete.
Support is just saying sorry itâs gone- because I used the same deposit address more than once and the system got âOverloadedâ.
That seems crazy to me that the excuse is the system couldnât handle deposits into the same address. I know now that Bovada wants a new address every deposit, but I didnât know before and Iâve done it countless times for years.
Can anything be done about this? Thatâs crazy that the money is just gone. What if it was $10,000?
Any help would be great, thank you.
I have had this happen in the past. They ended up crediting it, and should do the same for you.
P.S.
This overloaded excuse they gave you is ridiculous.
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How long did it take? Itâs been 12 days for me.
My bitcoin deposit finally came through after 10 days 
I hope everyone else who is missing their funds receives theirs today or very soon
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We are sorry. Thanks for letting us know.
Glad to hear that your deposit has finally posted. Best of success to you
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I am still waiting on mine. It wasnât a large deposit so maybe itâs one of the last ones. @moderators are they still crediting?
Yes, according to comments and some Pm-s we got from players, the team is still checking and crediting.
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I still have not been credited with my deposit made on 2/3. It wasnt a large deposit, however I havent been able to get to any support rep via chat / or email to help me with this.
The latency regarding this issue is beyond ridiculous and now some CS agents are proclaiming they know nothing about whatâs going on and you have to provide the same information over and over again and the issue was supposed to be escalated on several occasions.
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Okay Bovada you win! Glad you stole my deposit, hope you guys have fun with my money.
I have been more than patient but this is beyond ridiculous. Never using this shit website again. Taking my business elsewhere, keep my â â â â ing $600 I donât even give a â â â â anymore.
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Hi @Joelee, apologies for the delayed response. Weâre aware of the deposit issues from Feb 3 and apologize for the delay. Our team is still working on reconciling all deposits from that period, and any pending credits will be applied once completed. You will get notified. Thank you for your patience.
Hi @Mylam16, We understand your frustration and sincerely apologize for the prolonged delay and repeated requests for information. This issue has been escalated, and our team is actively working to reconcile all affected deposits, and we are not ignoring everyoneâs concern. We are still monitoring the issues, and we will keep everyone informed once we have an update. Thank you for your continued patience while this is being addressed.
Hi @chino7, Weâre very sorry for the frustration this situation has caused and understand why youâre upset. To be clear, your deposit has not been taken or lost. The issue remains under escalation, and our team is still reconciling affected deposits to ensure they are properly credited.
We appreciate the patience youâve shown up to this point and regret the experience youâve had.
Iâm not sure I believe that anymore. This doesnât take two weeks. I donât care how many deposits they had to manually credit or whatever is going on. Doesnât take that long I have experience in finance. They are just hoping we stop asking them about it. I know thereâs not much we can do. This is outrageous
We understand your frustration and truly appreciate your patience. Please be assured that the team is actively working to locate the missing deposit. Some transactionsâespecially those made through cryptocurrencyâcan take longer to verify, as they may involve multiple addresses on the blockchain ledger, which makes tracking more complex.
This matter is still being worked on, and the team is making every effort to resolve it as accurately and quickly as possible. We kindly ask for your continued patience while the investigation is ongoing. Thank you for your understanding.
I can no longer just be patient and just wait. It doesnât take two weeks to do anything you just advised. It also doesnât take much to show the still affected people compassion and compensation. This just wait rhetoric is just deflection Bovada has lost a lot of clients as social media and everywhere is blasting that Bovada basically donât care and doesnât have any recourse for keeping your deposit. People wonât continue using the website and this point the damage is done. Everyone should have been made full a long time ago because you are still accepting deposits and have been since Feb 3rd later in that day.
Hi @Swayyymackie We understand your frustration and sincerely apologize for the delay and the impact this has had. Your concerns have been noted and shared internally. We appreciate you taking the time to voice them and regret the inconvenience this situation has caused.