****Live betting issues****

The only live game in prop builder is the steelers/bengals game.
One the live sports page, there are a few early games live.

I believe ya, i’m just not able to see it

Basically you have to reload the site to get the nfl games to show up on the front page that’s the only way to access the site. But if you click on show more it sends you back to the site before the games went live.

This is not acceptable. A week for me

2 weeks for the whole site

This issue persists but it seems intentional that we aren’t being allowed to Live wager the site live.

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Please provide a screenshot of what you’re able to see.

But now that I have said something it automatically gets better? That’s what I’m asking for sure but how is it that I complain and it gets better?

I just want consistency I love the site I love it.

It’s been a week already if not more.

I can see all the same games I’ve wagered on for days on my format for the aite.

I cannot live wager worth a damn.

Who is in charge of fixing the site? Why are more people not complaining about this? Is it just me?

I cannot navigate the site at all. If I click nfl it takes me back to the site prior to the games starting.

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Look at the time on my phone and what you can see on the site.

Nobody is letting the site auto load to keep up for live bettors.

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Yeah this is actually the worst is been on the 16 days its been happening

The time for " nothing is wrong" is well past

Your players are telling you it’s messed up

There’s no reason we’d be lying

Let’s think about another way to figure this out of what’s been tried so far isn’t working

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It’s pointless to complain because they don’t see what we see. They ain’t doing much and saying it’s our fault. And they show their screen shots proving them are right. So right now we just have to move on

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Please reach out to Customer Service regarding this.

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Customer Service isn’t going to do anything.

We have posted 100s of photos, emailed videos, begged and offered suggestions for over 2 weeks now on the same issue with the Community Moderators, having supposedly escalated it numerous times adding all of the photos and videos, some 3rd party chat support person WILL NOT be resolving this.

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Yeah, the ā€œit’s not us, it’s youā€ argument after this many posts from this many users over this amount of time with this many photos as proof, videos emailed showing the issue, is absolutely astonishing. Really just takes your breath away and makes you slightly chuckle that it’s still being suggested. It’s like battling the Flat Earth Society at this point.

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More gaslighting and after all of our complaints, we’re told to contact customer service when the reason why we’re posting in the community is because CS won’t even acknowledge the issue much less help us!

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Dear mods I am gonna try to succinctly put it in terms.

I wake up. I close my previous browser whatever it was and load Bovada

Then it loads I log in

Then I see games I wagered yesterday.

That’s my screen. I reload. Maybe it’s slow

Reload its scores and games that are from
Earlier or yesterday or they are showing games that just won’t end like a soccer game once was at 3000 minutes.

Then you will proceed see games that haven’t gone and started yet and they still work completely. So that aspect of the site still works.

I don’t know why I have to trouble shoot this for you

The server you use or the hardware or software I don’t know what it is but the site is malfunctioning on the timers on the games. Once they go live nothing is keeping them on point. They go off the rails.

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Day after day, we are proving to you that we have done everything we can about the live line inconsistencies but no one is listening much less helping.

You said reach out to CS, well I did (again) and this is what they said (again).

I’m being Punk’d right?

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Please know that I am trying to be respectful here. Many of us are being continuously gaslit into thinking that our reality isn’t true and that we are the problem. I’ve included the definition of gaslighting if anyone hasn’t heard the term before or needs a refresher. We all have our limits.

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Holy shit this website is becoming a goddamn dumpster fire

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Its waste of our energy and time complaining in community forum or fighting with CS’s. Is there a way we can bring this into the attention of higher chain?

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