What is time frame on this happening?
I donât know when it will be completed, but it is being worked on as we speak.
Any update on getting my funds for winning the poker tournament. Tomorrow will be 4th day. Was told would be 24 hours.
Hahaha⌠Right? They are still busy, âworking on itâ.
At the moment there are no updates. The relevant department is still working to have this sorted as soon as possible.
Are there still no updates as to when we will be receiving our winnings.
Unfortunately not. We will update as soon as we receive any information.
Wow if some of yâall really waiting 4+ days to receive legit winningsâŚabout as bad as it gets in this industry. Bovada failures on so many levels. Trust, reliability, customer appreciation, problem resolution, etc. Hope yâall get paid correctly and immediately.
How does this even happen?
Day 5 now⌠Do I really have to wait this long for a $39 payout??
No update, no nothing? Just âwe are working on it guyZâ?
We do understand your concern. Rest assured, this is thoroughly being looked into. Once this is concluded, an update will be available. Your patience is much appreciated.
Hi Guys,
Just a quick update that was just received:
Apparently It will take a couple of days to get exact figures regarding what players are owed.
They have advised that they can do an estimate will be a lot faster while they work on the data to get the exact figures.
So hopefully you should start to receive credits soon.
This will likely be less that what you are owed, but the rest will follow once it is calculated exactly.
This has been done to at least get some funds back to players that are waiting.
Thanks to everyone effected for their patience.
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Whatâs the latest
I am waiting for a payout for the past 4 days. Is there any progress or at least compensation?
Hi @TwistedLemon, this is the most recent update. Rest assured, our technical team is currently working on this and hope to have this resolved as soon as possible.
Hello Everyone,
We are pleased to inform you that we have received the final update, and we are happy to confirm that the escalation has been successfully resolved. Refunds have been processed for all affected players last March 8, 2025.
We greatly appreciate your patience throughout this process. If you have any further questions or concerns, please donât hesitate to reach out.
We will now be closing this thread. If you have any further concerns or questions, please feel free to send us a private message @moderators
Thank you for your understanding.