Site Stability Updates - 2

Nothing when your a little kid. I just thought maybe when you drew up you might go by Tom ya know ? :joy:

Sorry Grew up*

Not seeing how the name Thomas isn’t man enough for you but its ok its a big world…lotta Thomasseses out there

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Why the hell is it costing me $6 to deposit $30 and $40??? That’s damn near 30% of my original deposit! And thanks for the $15 in bonus funds I guess that’s all my hundreds of dollars of play is worth… Jesus man… I really loved this site too man but that’s a slap in the face….

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Emotions running high in here…

Move along and get on with your lives, the verdict is in… :nauseated_face: :dizzy_face:

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Costing you 6 dollars?
who ?

So that’s it then huh? Nothing we can do about Bovada setting this straight I guess. What an all time blunder. Oh well

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Pretty sure the @moderators have left the building but casino still logging people out.

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For the most part the previous issues have been mitigated. This doesn’t necessarily mean every single connection issue will be resolved as many times these are somewhat isolated or due to connection drops outs. If you do notice that you’re having them though we do generally advise some basic troubleshooting like switching connections, using a strong Wifi or wired connection if possible, clearing cache and cookies regularly, and using Google Chrome. If we do notice any further large scale issues we’ll definitely notify everyone.

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Yep, I’ve heard all those suggestions before, done them. The error isn’t on my end. I know that’s the general response when there is an issue…it’s on your end not ours. But yeah. It’s not.

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Wow i wrote about how the slot game i played gave me an error message in the middle of free spin. Then stating to reload it, then how the game froze 4 more times after that, then watching the reels spin for an extra 30 seconds which is not normal. I was told in email that no bugs were involved in this. BASICALLY they told me this is normal and nothing unusual or NO BUGS. If i knew freezing games, lagging, extra long spinning reels, and error messages are normal then i would have never played slots…

I am still waiting to hear back how when i played a slot game one item dissppears… i waiting for them to tell me this is normal as well… time to save my money and lose it at a native american casino or vegas instead because this is insulting now


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While obviously not normal, this is simply a display error in most cased. As you’ve disconnected or had a drop in connection the display didn’t complete. Though note that the actual payout in the system does and we’ll see the result on our end. We can always tell you what the final reels were and if you were owed payment it still would register and provide it to the account in most cases.

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I was not disconnected @Nancy the error message was from your end not mine. I did not get disconnected or dropped connection since at the same time i was playing Ps5 online and was not disconnected.

So even though i get a missing item on the slot you are saying this is normal and fine. If this is a trend i noticed i got the NORMAL item missing slot reel at 1041pm, then 10 minutes later at 1051pm my balance went down from 161$ to 56$.

Its normal to have a missing item and i am supposed to just take your word for it…

So when i bet on a NBA game your going to take my word when a player i bet on scored as many points as he said if those stats are missing??

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I’d like to add in with everyone else that the compensation was a joke and a slap in the face. I stopped depositing for over 2 weeks because a rep told me NOT to play poker on their site while this was happening. I think the compensation anyone received wasn’t right at all. I’m not going to bash Bovada and call them names but I am disappointed in what they gave towards my compensation and to everyone else as well. It wasn’t fair at all. @Matty_Bovada and whatever other mods are following this thread.

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At no point did I state that this was on your end or normal and fine, but it definitely still was a drop in connection. Note that even if playing on other devices that have internet, just a minor dropout or delay in latency can cause you to drop out of the game. Having other connections that don’t show a disconnection isn’t proof that you didn’t disconnect.

Further while we understand not seeing the result isn’t ideal, ultimately if disconnected we do need to simply go by the result in the system. I understand you can’t see our system but it is what we need to review in these cases. Also can you clarify what day this was?

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Why not just close down this thread ? The banner isn’t up and compensation is complete. If people have issues they can just call or live chat now

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Your about 2 days late and 10,000 people have already posted this and they still don’t care! Sorry buddy

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image

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II stopped following this as closely the last few days, but a I getting this correctly? Bovada and Ignition have provided their final compensation? Gee, if so that says a lot. Read between the lines… I won’t bother bitching, analyzing or hoping for the right things to be done… So long old friend…in a time when state after state legalizes sports betting and gambling your true colors are revealed. I enjoyed playing from the comfort of my home. But after what I experienced on slots and what others experienced on sports and poker, I feel it was an all out money grab… just my opinion. I am guessing I won’t receive a birthday bonus this week either.

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Hopefully no other shut down bitcoin is getting killed today