New Updates Thread can be found HERE
We apologize for the persistent issues facing some of our users. Thank you for continuing to put your trust in us. This is clearly not up to our standards of service, so we will continue to make finding a long-term solution our priority. Your funds are safe, and once we have resolved the issues, we will review the impact on each player and ensure that every impacted player is properly compensated based on their recent activity and the level of interruption to their service. Thank you again for your continued patience.
Our Customer Service teams do not have any additional information at this time but we will continue to give more detailed info in this thread.
If you received an email from us, please click the Bonuses Tab Here as that’s where the rewards points bonus can be redeemed. Once we have resolved the issue, we will review the impact to each player and ensure that every impacted player is properly compensated based on their recent activity and the level of interruption to their service. Thank you again for your continued patience.