Works fine for me
At least youâre replying to something Paul and I appreciate that.
But your message from 5 days ago clearly says there will be a compensation plan after the fix.
Now youâre saying there are no plans as of yet, even though youâve clearly and in plain English said there is a compensation plan incoming.
This is very disconcerting.
If this is the case, and I want to make this as clear as possible (not that you care): goodbye.
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Just spoke to a very helpful and friendly cs rep. Yes there will be compensation coming. No they donât have a timeframe on it because they havenât been given one by the higher ups and they donât want to speculate on one for us and cause further chaos. It sounds like we will be taken care of thankfully. Just appalling how long this is taking
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Can i get a response @Paul_Bovada ? U can see the time in my screenshots. Site actually fixed or noâŚaccording to my page it isnt
The site is not fixed. The messed up scorelines and times have to be addressed. It makes no sense to have to check another site to get accurate scores and times and then come back to this to wager. This happened after the previous update. When I mentioned it in this community the moderators acted like nothing was wrong (you can probably go back and check the topic). I am still wondering, donât you guys have a test environment to check your updates before you send them to the live environment?
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I was just on ignition forum end they put my community account on hold so they could monitor what was being said before they posted it
They definitely do not manage the actual site themselves. They pay a vendor to run it for them which is probably in Vietnam or China⌠which is why thereâs a communication problem.
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That will explain why lately I see Chinese text randomly showing up in the website
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Maybe get the deposit bonus issue figured out too please. Itâs been a week since I deposited and still no bonus
Im just about DONE
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I cant login to my account
The whole week and I had issues and took the fun out of the whole gambling experience so sad
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Its really sad to say but this is how most businesses models are ran these days. They have totally flipped the script. Walmart, McDonaldâs, etc⌠Its the way of the new world. Your no longer the valued customer. You get your food when we are ready for you too. Not in a satisfactory time frame. You should be lucky we even served you. At least thatâs the feeling I get with any business. Unless its a mom and pop business you wonât find the good ole customer comes first moto anymore. We are going to overcharge you and make your experience difficult whether you like it or not. Sad world we live in these days
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Well I wonât be depositing until something happens
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Thats the only choice they leave us. There is no more the customer has a genuine complaint. The business makes it right. You keep giving them business and everybody wins. Thatâs just to easy I guess
I feel ya. But at least at all those other places you can actually speak to a âmanagerâ⌠For bovada I asked the Twitter account via DM for an email address for whoever makes decisions and they gave me the moderators email lol. Then after exchanging multiple emails with that account they finally say âwe just moderate the community we canât affect policyâ.
If any other sports book had one hour payouts I would leave in 1 second
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@amb82_123 I think there are a lot of companies that care about their customers. I think thatâs much more the case now than before but there are def exceptions.
Problem is bovada services a group of people that includes a large number of degens. Mix that with no established competition in many states and they can take advantage of the fact that they know youâll still depositâŚeven if you say you wonât.
When I say you I donât literally mean YOU
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Canât get in once again⌠