Wager Settlement Issues (Part 1)

It shows that your wager on Jeonbuk Motors was a half-loss wager which lowered the amount you were supposed to win as you had a spread with two requirements.

Oh, I didn’t actually notice the half-loss but it still doesn’t seem correct but I may be wrong. It was 0, -0.5 and they won by 1 goal so both requirements should have been covered, correct?

It seems you are correct, we will have this escalated.

Just got an update from the Sports Team and it is correctly settled. Here is the actual score:

Hi, I believe my wager should be settled as a win, Ref. 23091821938681. The final leg in question was Benjamin Lock +4.5 games at the Bogota Challenger. They were in a final set tiebreak (6-6) when it started raining very hard. Lock’s results in the first 2 sets were 4-6 6-2. Meaning Tabilo’s game total could finish at most 15, with Lock’s finishing at a minimum of 16, well within +4.5 regardless of the outcome. As per section 2a this market is settled with certainty before the official game time ended and should cash

The wager has been settled as a win.

@Mikey what does account zeroed out due to resettlement mean?

A wager was initially settled as a win, which was incorrect, this was corrected and the resettlement left the account with a negative balance. We removed the negative balance as the issue was not caused by you.

I had Eloy Jimenez Single bet, he hit a single at Bottom 8th but my bet marked as loss. Can I have someone review this please.

Ticket #competitions 23091821944340

Sorry for the late reply, the wager was resettled as a win. Congratulations!

The game resumed today. It was 4-0 Tigers when it resumed, they won 8-0. Seems unfair to grade it as “no action”. Fan Duel and Draft Kings counted the game as completed and paid out today.

Please provide the wager reference number for review.

Unbelievable they are ruling the Tigers / Royals yesterday as a “no action”, yet if one pitch had been thrown in the 5th inning, it would have graded as a win. The game delayed until today, it was 4-0 when they postponed, finished 8-0. Fan Duel, Draft Kings, etc all graded those as plays. Absolute garbage to mark these as no action. Where’s the customer service in situations like this? Ridiculous.

provided via email. I had 5 team parlay 23091821992474, then I had those 5 teams in a round robin 2 ways; 23091821992652, I then had them in round robin 3 ways – 23091821992653; I also had them in round robin 4 ways; 23091821992654

They said if it went to the top of the 5th inning then it would grade as win. If it was through the 4th inning, technically how is that not the same as the top of the 5th inning? Show some common sense here. Fan Duel, MGM, Draft Kings, etc all graded as a win.

This was addressed by Customer Service.

I had a ticket that tied lastnight. Shouldn’t i receive some winnings

@Jermarcus Can you please share the wager number?

23091822640070

This is being checked.

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@Jermarcus It appears Houston Astros @ (930) Arizona Diamondbacks and Cleveland Guardians @ (914) Detroit Tigers haven’t started yet though, the bet will be settled after these games will be completed and results confirmed.