Wager Settlement Issues (Part 1)

Nancy · April 13, 2021, 6:59pm

I have escalated this now.

Nancy · April 13, 2021, 7:02pm

Unfortunately @Redwood Wagers on props have action as there is no option to pick pitchers in these line bets. Therefore, the wager is correctly settled.

Redwood · April 13, 2021, 7:16pm

Odd wager still says no action will be done on pitching change in ticket.

Redwood · April 13, 2021, 7:17pm

Says all wagers

Matty_Bovada · April 13, 2021, 7:20pm

@Redwood for baseball wagering you can refer to our rules here

Only game lines such as runline and totals would be voided. Moneylines would depend on on choosing action or listed pitchers.

All other wagers have action unless its player specific like Eovaldi to strike out x amount of batters.

Redwood · April 13, 2021, 7:22pm

Okay… Thanks

XxX_234 · April 13, 2021, 7:49pm

Guys, see below prop bet. Now if the team only scored 4 corners in first half - is this a loss??

Matty_Bovada · April 13, 2021, 7:52pm

@XxX_234 I believe 4+ would include 4 but I will double check for you

XxX_234 · April 13, 2021, 7:53pm

Yea bayern got exactly 4 corners. So not sure if 2nd half they score and plus 4 corners how that would be graded

Thanks Matty

Kman0207 · April 13, 2021, 8:04pm

4+ should include 4. So anything 4 and above is usually how that is interpreted.

XxX_234 · April 13, 2021, 8:08pm

Hope it is inclusive 4 & not pushed at 4 for first.
@Matty_Bovada please confirm

Matty_Bovada · April 13, 2021, 8:14pm

@XxX_234 yes 4 is included

XxX_234 · April 13, 2021, 8:15pm

Perfect. Thanks!

CinncyKid · April 14, 2021, 3:18am

Ref. 21041304271725

This game has been over for a while can I please get this back graded. Thank you

Paul_Bovada · April 14, 2021, 7:53am

@CinncyKid I see this was already settled as a win, Congratulations!

XxX_234 · April 14, 2021, 2:02pm

Good fellas & ladies of mods, please grade my parlay
21041304493164

Thanks!

Nancy · April 14, 2021, 2:05pm

Checking now.

Nancy · April 14, 2021, 2:07pm

Escalated now, it should be settled shortly.

Michelle94 · April 14, 2021, 6:12pm

I’ve contacted Bovada customer service multiple times now to get wager #21041303956353 corrected from No Action/Push to a win. Each time the sports team has shown incompetence by simply saying the wager should be No Action because of a retirement in the third set. However, according to Bovada’s tennis Rule 2 and 5 attached, the wager should be graded because the market in question (game spread) was already decided at the time of retirement.

Fruhvirtova was +6 on the game spread handicap; she won the first set 6-2 (4 game win), lost the second set 7-6 (1 game loss), and therefore headed to the third set with a 3 game lead. Even if she lost the third set 6-0 (worst possible set loss in tennis), she still would have covered the +6 game spread. However, even at that the retirement occurred at 4-4 in the third set meaning the worst she could have lost that set was 6-4 or 7-5 by 2 games. Therefore, she actually won the total games by 1 even though the match didn’t finish. The game spread was a decided market at the time of retirement and should be graded accordingly.

Michelle94 · April 14, 2021, 6:16pm

Here are the screenshot Bovada tennis rules.

(removed by moderator)