I knew that much but I thought the bet goes off of the official results??
From my understanding itâs what we watchin the official race I mean again idk but just from my experience on another site with that same bet thatâs what they said
Since yesterday night I have had a wager go from win to loss to unsettled many, many times. Every time it changes my account balance. I confirmed with the mods that it was a win, and then this morning it got changed back to a loss. This needs to be fixed.
Ref. 20051141126492
Iâll have this checked with our Sports team right now and Iâll reach out shortly.
Hey Guys - could you please take a look at Ref. 20051141588251
This bet is for Thunder Predator +1.5 games in a best of 3 match.
Thunder Predator won Game 1 as you can see here, here, & here
After Thunder Predator won Game 1, they had to forfeit the next 2 matches because of internet issues. So Evil Geniuses won the series 2-1.
Why does my Thunder Predator +1.5 game bet not win?
Thanks,
hustle
Was it settle as no action ?
- In the event of a match or map starting but not being completed, then all wagers will be graded âNo Actionâ, unless a player is disqualified after the start of the match, in which case the player/team progressing to the next round or being awarded the victory by the governing body of the specified competition, broadcast or game API will be deemed the winner for settlement purposes.
It would only be a win if the match was completed or letâs say if you would have bet on map 1 for Thunder predator to win , but because itâs a match bet and the match was not completed you get your funds back and the wager settle No action .
It was settled as a push. The only game that was actually played was Map 1 which Thunder Predator won.
The match technically was completed with 2 forfeits from Thunder Predator on Maps 2 & 3.
So Evil Geniuses won the match 2-1.
My bet was for Thunder Predator to win at least 1 game in the match. They won Map 1. The series ended 2-1.
Why does +1.5 not win?
I am having a multitude of issues with the settlement of wagers with very poor customer service from the representatives and supervisors. Please have a look.
20061141654218 was settled as a push when it should be a win as shown in the twitch stream belowâŚ
https://www.twitch.tv/videos/638028253?t=00h38m43s
20061141659451 was also settled as a push when it should be a win as shown in the twitch stream belowâŚ
https://www.twitch.tv/videos/638028253?t=02h18m37s
20051141454901 was settled as a loss when there was an obvious line error as shown in the attached screenshot⌠How is a guy +650 but -175 to win the first set before the match even starts? Also, the O/U of games was set at 45 before you corrected it to 74.5 before the match. Two guys are underdogs in a head to head match? Furthermore, the match stayed locked the entire time because you guys know there was an obvious line error. Your rules state the followingâŚ
- A bet shall be deemed invalid when:
- It is submitted later than the deadline.
- It is completed erroneously or incorrectly.
*** It is a bet on an obvious line error.** - It isnât accepted by the transaction server for some reason.
So why is this rule only beneficial to Bovada and not me? If he would have won, I highly doubt I would have been paid out. Be fair to your players please. Thank you for your time.
Hey Guys - could you take a look at Ref. 20061142259089
This wager was for Triumph +4.5 rounds in their CS:GO match vs. Evil Geniuses.
As you can see here the score ended in a tie 15-15.
So a moneyline bet should push, but not my round spread bet of +4.5 for Triumph. Thatâs a win.
Please let me know if I can provide anything else.
Thanks!
hustle
Wager Discrepancy, please Reference 20061141855156. The referenced event was an nba cyber league game it was completed on 6/2/2020 and started at 9:30 AM CST I had bucks at - 1.5. The final score was Los Angeles Lakers (IGA) 90 and Milwaukee Bucks (Thorin) 97; therefore it was a winning wager. It was settled as a winning wager. However, later in the evening on 6/2/2020 the wager was reversed to a loss. The loss reversal in my transaction history shows the event took place at 1:30 PM CST and the outcome was Milwaukee Bucks (Thorin) 92 Los Angeles Lakers (IGA) 101. My wager was graded as a loss against the wrong event. These teams played each other twice in the same day. I watched the event live stream. I have attempted to resolve this via chat multiple times and spent hours explaining this in chat. Iâm not sure what else to do. Please look into this, thanks.
I will take a look for you and reach out with an update shortly.
Please take a look at Ref. 20061142494150
Chiefs Esports Club beat Gravitas in a 26-minute game. It was a stompâŚ
The VOD isnât posted yet - I will reply with proof when itâs available if necessary.
Trying to remain cordial but itâs really alarming how often these esports bets are being graded incorrectly. I feel like Iâm in here every week needing things corrected.
I donât understand where Bovadaâs Sports Teamâs process is going wrong but Iâm confused how this could ever be graded incorrectly in the first place.
Thanks,
hustle
Hey folks - could you take a look at Ref. 20061143775911
This bet is for Chiefs Esports Club to beat Avant Gaming, which they did.
Not sure whatâs going on with ^Chiefs Esports Club wagers^
I will post the VOD or other proof when itâs available if necessary.
Thanks,
hustle
This has been resolved thank you.