Wager Settlement Issues

Sports Wagering Help
#249

Hey Guys - another one to look at - Ref. 20061143773965.

This wager is for Legacy to beat Gravitas, which they did in a 28 minute game with the final kill score being Legacy 23 - 3 Gravitas. Total stomp, never close.

It seems that all wagers under category “Esports - League of Legends OPL Split 2” are initially being graded incorrectly. Maybe pass that on to the sports team to see if they’re aware and know a solution.

Let me know if you need proof - the game just ended but i’m sure the VOD and other websites will update soon for proof.

Thanks,
hustle

#251

This has also been resolved now. Thank you.

#252

Ref. 20061144302315

All matches completed. Should be graded.

Can you look into this for me? Thanks.

#253

I’ll send it over to our Sports team for you :slight_smile:

1 Like
#254

Graded now. Thanks for the quick response as always!

1 Like
#255

No problem :slight_smile:

#256

Hello @moderators
I have an incorrectly graded wager
Ref 20061144553338

I also have a wager that’s over 24 hours old
Ref 20061143987242

I know I won the first one. The second one I cant remember as it’s been 2 days since it ended.
Thank you.

#257

Thank you guys for being very prompt. These have been settled :slight_smile:

1 Like
#258

Apologies for the delayed response @Kman0207. I did see these and escalated them right away but apparently forgot to notify you!

1 Like
#259

Hey Guys - please take a look at the following wagers:

Ref. 20061145834492
Ref. 20061145833457

Both of these wagers are for Josh Emmett to beat Shane Burgos in UFC 173.

Josh Emmett beat Shane Burgos in a unanimous decision.
Not sure why they are graded as losses.

I will provide proof if necessary. I just watched the whole match.

Thanks for your help.
hustle

#260

I just asked this same thing in the UFC thread.

#261

Same. Got granted a loss from Josh.

#262

It was just reversed for me. Hopefully for you too lads.

hustle

#263

Shane Burgos chin needs to be in the Hall Of Fame

1 Like
#264

Should be fixed by now, sorry about that!

#265

I’ve been waiting for my wager to be settled for over a day now. wild, please fix

#266

Money was credited to my account, then pulled out and customer service/ Sports info department said game was cancelled, even though the Bears won game 1 14-6 of a doubleheader. I was even paid out for the win in the 3rd inning. They also credited me with a loss on a game that hadn’t even started! I explained both to customer service and all they said was it was cancelled and I bet on the wrong game etc. horrible horrible horrible! I have reference numbers and pictures to prove everything. Looks like my account was recently adjusted for the KBO Hero game as well. No different than stealing money and I get no where with customer service. Can we just cancel bets that we lose from the system when we want like they do? I’m finding a new book! Anyone else having this issue?

#267

Louis, can you make this right?

#268

Our Sports team have now unsettled the loss on the match that hasn’t started yet.

If there’s another wager you want me to take a look at, send me over the wager reference via PM and I’ll see what’s going on with it.

#270

Hey @moderators mind taking a look at Ref. 20061146866657 when you have a chance. Tennis match got cancelled, can show the result if needed. Thanks and always appreciated!

1 Like