@moderators can you look at ref 20061148068733 please
All matches complete and ready to be graded
Thanks!
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Both of these hit? I only got paid as if one did and that one being the morikawa one. I triple checked and mickelson beat both of those guys.
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Bovada graded new york subliners as a loss map 2 against toronto ultra in call of duty
What can we do to get this issue corrected?
Edit - Wow extremely impressed, before i thought to come to community i decided to send in a ticket. When I posted here Ryan reached out and had the issue fixed without any hassle in less than 30minutes.
very please with Ryan_bovada thank you
HiâWager 20071149982545 was originally made on 8 July at 0355 before a match starting on 8 July at 0500, but was unsettled from a win and regraded today (15 July) as a push due to âlate or post past wager.â
The problem appears to be that the unsettled ticket now shows that match began on 7 July, but the match actually started on 8 July (https://www.espncricinfo.com/series/19497/game/1225247/england-vs-west-indies-1st-test-west-indies-in-england-2020). The correct match info is shown in my original ticket from when the bet was placed, but somehow your system has incorrectly changed the match start date retroactively.
Please let me know if you need any further info to resolve this issueâthanks for your time!
Nick
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Weâve gone ahead and sent over the results and your link to the Sports Team. Weâll have a resettlement or explanation coming through soon.
This match has been canceled.
Ref. 20071152363827
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I had a couple âfirst to scoreâ and âanytime goal scorerâ wagers for the NE/TOR game this morning that were graded as losses. However, no one scored, and there were no âno goal scoredâ options⌠in my experience and understanding, that should be graded as a push correct? And in Bovada a rules, there is no specific mention of this scenario, but it does state:
â If a match is abandoned without any goal at all, all bets on the First, Last and No Goal will be graded as âNo Actionâ. Own goals donât count.â
Which is the closest approximation of what happened
Ref. 20071154126873
Ref. 20071154122730
Ref. 20071154126872
Iâve looked all over, and cannot find a rule that states that itâs a loss of no goals are scored. For âfirst team to scoreâ there is a âno scoreâ option
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@GeezeMoney03, the rule you stated above requires a match to have been abandoned prior to any goal being scored. In the case of this game it wasnât abandoned and the match was finished in completion.
Also, unfortunately on review there was a âNo Goalâ option for these wagers that was available and that was the correct wager decision unfortunately.
Thatâs interesting, because Iâve checked back under a few first and anytime goalscorers options, under multiple games⌠and there are no âno goal scoredâ options.
Weâll take a look into this now.
I could do this for multiple other games⌠under the âfirst goalâ or âAnytime goalâ player props, there is NO âno goalâ option
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Weâve escalated this to the Sports Team now and Iâll have some details shortly.
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As a matter of fact, I cannot find any example of the âno goal scoredâ being offered as a choice under âplayer props: first goal or anytime goal scorerâ
I donât see them either hence why weâve escalated the details. On my review of the previous wagers you provided i did see âNo Goalâ as the winning result, but definitely get where youâre coming from.
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I appreciate that
@GeezeMoney03, Apologies for my original information as I do have a check on my end to see the wager result that was correct which generally was an option offered. After escalating to the Sports Team, these markets generally do not offer a âNo Goalâ option, but it is inferred that if the player doesnât score that the wager result is a loss.
From the Sports Team: 'The line for those wagers is âFirst Goal Scorerâ, if there are no goals it means that no player made the 1st goal so the wager is a loss.
Further, there are other multiple markets that do offer âNo goalâ options to bet.