Wager Settlement Issues

Sports Wagering Help
#479

how long does it take for your winnings to hit your account after a win?

#480

They are usually pretty quick (within a minute) but sometimes there are delays based on the particular game.

#481

@Louis_Bovada @Jasmine_Bovada @Brooke_Bovada @Ryan_Bovada

I placed a bet this morning at 10:35 with the reference # 20091191964676 and the player that I bet on won, however the funds from the bet were not deposited correctly because it says the match was postponed/not completed. I have proof that it was completed and was wondering if my funds could be added to my account because of this error!

#482

@chrisblyth23 We’ve responded to your PM

#483

I placed wagers on an event that concluded yesterday. My bet won, but they are still showing as open and ungraded - Ref. 20091192097349. Ref. 20091192096516. I cannot get into contact with anyone at bovada. Can anyone assist with this matter?

#484

@Bears022, Welcome to the Community.

The details and wager results are now sent out to the Sports Team. It shouldn’t take much longer to settle and apologies for the delay.

#485

Thanks. It’s been taken care of.

1 Like
#486

20091192364112. Please grade the last game 1230 for dynimo mosco its a winner in the round robin thats open

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#487

This has now been sent over to the Sports Team as well.

#488

Can you check. Still not graded

#489

Apologies as the Sports Team had notified me it was settled. I’ll re escalate this.

#490

Same issue everytime with round robin. They see one leg graded and move on. They need to look at specfic game to push through open bets

#491

@Redwood, The wager is graded now.

#492

The same thing happened to me.

#493

@Rperezalex, If the wager is still unsettled provide the reference number and we’ll take a look. Apologies if it was just delayed.

#494

Reference number : 20091191653858

My bet was first score in Chiefs/ravens game would be a field goal. It was labeled a loss

#495

@Ryan_Bovada

#496

Hmm it was indeed a fg by Tucker being the first score.

#497

@Rperezalex, Looking into it now.

1 Like
#498

@Rperezalex, Unfortunately the wager in question was actually our ‘First Touchdown Scorer’ prop which looks for the first player to score a Touchdown in that particular game. ‘The Field’ refers to any player that wasn’t listed or available as a choice in the prop list. As Patrick Mahomes ran in for the first TD of the day and was listed as a choice, this was correctly settled.

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