Wager Settlement Issues

Honestly this platform has been going down the last couple months with a lot of tech errors an sorry for the inconvenience messages this is not right with no eta all our money is just tied up for no reason not good look at all

My wager 24071964555285 has been settled as Canceled - Late or Past Post Wager - Single it is a live wager and placed that immediately when the bases are loaded when the money line was 2.8 and before the loading the money line was 7 on mets i am following the entire innings and how are you deeming it as late about this wager is it done to everyone to not to pay everyone who place on the mets money line with higher odds.
https://www.espn.com/mlb/game/_/gameId/401569825/mets-pirates

The line was not supposed to be available at the time you placed the wager.

This is joke why shouldn’t it got reduced from 7 to 2.8 then i placed simply you don’t want to pay atleast you are not admitting the cheating done.

Then it should happen to wagers i lost i feel they should not be open at that time so we don’t have any rights to choose. why should only you guys should have authority decide? I feel all my looses also should not be open it is a system error then

If a line is offered when it shouldn’t be, then it will be deemed as past post or a line error.
This would apply to winning or losing wagers, and is stated in the wagering terms on our website, HERE

And this happens at every book, even at the Casinos. I’ve watched it happen on Kiosk in both Vegas and at MGM in Biloxi, MS. Unfortunate but it does routinely happen.

1 Like

Just a quick update on the settlement issue.
Our team are currently gathering the data, so any winnings can be credited, once this is done they will check for any open wagers showing on the account, and these will then be removed.
Will still do not have an ETA for this unfortunately, but this is the latest update we have received.
Thanks again for your patience and we hope to get this resolved as quickly as possible.

4 Likes

Just checking, when you say “removed” do you mean graded? Thank you

They will be crediting winnings first, but you may still see the wager in your open bets, once players have been credited then they will start to remove them from open bets.

1 Like

Is the site down again??? I can’t click on any live wagers! This is crazy

1 Like

@moderators unable to select and place the wager

Thank you, that makes more sense

1 Like

Checking on the website now

Is anyone else having issues?

2 Likes

Same thing, when you click on a live line it gives you the red error statement "a system error occurred…’

Yes the site won’t let me select any games live or later on… and it seems frozen

2 Likes

Quick question, I am waiting on credits from last night. Are wagers from today working? If I deposit and make a bet will it be paid out or will I have to wait for the ones from last night to be resolved

Wagers placed today are fine, and should be settled without issue, it is just the ones from last night we have a problem with

1 Like

1 Like