Wager Settlement Issues

Ref. 30369617 here is the wager number i had the pick four combination 2401 on my one ticket and i hit that pick four 4 out of 4 with Bovada sportsbook but the track had no one hit 4 out of 4 which they paid out any 3 out of 4 combinations which i had numerous times i played the same ticket with another sportsbook and they paid it out correctly 523 different 3 out of 4 combinations that i have but some how bovada does not have a racebook person that can figure out how to pay it out

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James i need help on a wager that i made and the sports team has no clue on how to payout this wager it is a pick 4 wager

We’ll take a look into it for you and discuss with our Racebook team.

I placed a bet back in October 2019 on Raptors to win the Atlantic division. Since they’ve now won the division I havent seen my account credited with those winnings. The bet no longer shows up under open bets on my bet slip and I don’t see anything about it under my recent transaction history. Will these types of bets be paid out? Will I get my original wager back?

I’ve had a look and it was settled and credited to you on August 10th :slight_smile:

A post was merged into an existing topic: Wager Settlements

Not sure where to ask this but my account shows a negative 9 balance before i deposit could i please have this deleted or fixed… A wager was a push and after reinstated?

@Ferozx11 We’ll have a look and send you a PM shortly

It credited me with my win and added 6.75 to my account then immediately took out 6.75 and it says “bonus closed.” So it seems to me I still need my 6.75 or at least my original wager of $1 back.


I’ve included a screenshot of my transactions from my phone. I hope it uploads.

@rcoberle54 since the wager was placed with bonus funds and has since expired, the winnings were then forfeited.

I’ll send you a PM shortly

O that makes sense. Sorry i made a fuss. Thanks for explaining it. You know it’ll just get spent back to you guys anyways. I’m def not hitting big anytime soon.

hello Louis have not got a follow up on my winning wager yet

hey there… was following a sporting event that I bet live that was supposed to be graded a winner & marked as a loser. Can someone check this please ?

Ref # 20081168416230

Thanks

@jkplayer I’ve sent you a PM.

@ToysRuS I’m seeing that it’s correctly settled. If you believe otherwise, drop me a PM with the details.

I have a current Parlay bet going with NBA and NHL. The NHL game finished last night with my selection Montreal winning however I still have not been comped for that win? The second game starts tonight however typically when I’ve won the 1st game in the Parlay scenarios, I was credited for the 1st win immediately. Can you please assist?

Thanks

Parlays will be settled once all selections have played.

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Okay, I understand the Parlay bet timeframe however the 1st game that I won was completed last night…why has that credit not been applied yet for the single NHL game?

@jaywinterss1 Your wager on Montreal is to win the series and not the specific game. It’ll only be settled once the series is completed.

Seriously? I picked it he Single game from last night…I am certain that was for last night’s game only. Unreal if so

@jaywinterss1 Yeah it was under the series price section.