Wager Settlements 2

@akatini I’m seeing the 1st Q total at 48.

Simons scored 14 seconds left

Every site i have checked shows the 1st Q score at 27-21

image

Where are you seeing this information?

I’m seeing it on ESPN in the play by play. Bovada had it 24-27 for a moment too and then went with ESPN. Heres a screenshot from the highlights.

https://youtu.be/jcv_pGziN0g

2:53 of this video

I’ll send it to the sports team for them to check

They are advising that the official site has it at 21-27 too, so it would appear ESPN were wrong on this one
HERE

I just spent 20 mins with someone on the chat to be basically called a liar because they claim my horse wasnt scratched before the race. I was watching the race and the horse was scratched before the race started so how am I wrong?

I have been betting horses for over 20 years and never seen this, thank god sports betting in my state is finally legalized and almost ready to launch so I can stop using this shady site that doesnt care about customers that have played on here for over 10+ years.

Welcome to the Community. We’ll escalate this now.

Though to clarify and add context here, at no point did anyone in the chat basically call you a liar, you were simply advised that the sports team had advised them that the horse was scratched after the start of the race and the agent did sympathize with you. You were also provided compensation for this.

Ref. 22101603308549

Escalated now.

1 Like

22101603316936 Could this be checked?

We’re not seeing any results for this game. Perhaps it was cancelled

https://betsapi.com/r/5715989/Jan-Dzida-vs-Filip-Sikora
https://en.tennis-score.pro/players/filip-sikora-11656/

We would need confirmation before settling though.

Perfect, thank you. any idea how long that would be?

Not really unfortunately, we need to have an official source state that it’s been cancelled and this doesn’t have a real timeframe. Though in most cases we’re probably looking at a few hours at most.

If you do find something that shows this as either completed or voided we’ll escalate as well. I did try but I’m not seeing any results yet.

Well Is there any way you could open it up and let me cash out?

This was also now resolved as the bets have been refunded.

Okay thank you! I’ll keep my eyes peeled for the refund

This was actually meant for the player I referenced above. Unfortunately in your case we likely can’t offer cashout as there’s no results or line up at the moment. It could be possible that the match was played or is a loss and we can’t really settle the wager before any results are posted. I am of course sorry for any delays with this and hope we’re able to get this back to you quickly.

Yeah! Because it was supposed to start a few hours ago.

I would assume it was canceled because the one player has not played their last three scheduled matches for today.