Parley, parsley, or parlay?
Regardless, if you still have this open in your wagers, send a pm to the @moderators and they will either resolve the issue or update you.
I agree that timeline seems excessive but don’t agree in that money out is harder. Usually most bets are settled pretty quickly. When you toss a scratch into the mix, perhaps it’s more of a manual review. 5 days, still long, but I imagine this is something that’ll get quickly resolved should you message privately to the folks that can get you answers.
Also, welcome to the community. If you can’t find an answer here, many of the members will gladly help. Or, cut out the middleman and the mods will take great care of you.
Congrats on your win!