February 3rd Cashier issues

Great news, glad to hear it!

Still nothing for me. I have reached out to CS everyday and had it escalated again yesterday

I’ve actually seen quite a few that have been issued today actually, I’m pretty sure there can’t be that many outstanding, but yes it was escalated yesterday for you.

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Still nothing for me as well and they haven’t responded to my email in days.

Yours was also escalated yesterday by CS

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Did anybody ever look into my missing deposit

Did you speak to customer services about it?

any update for me? Still no sign of my BTC deposit from 8 days ago

still nothing… sick

Still nothing on my ltc from 8 days ago, got my general be patient. Was a CS who seemed to actually care for a change but got the same I will escalate, have heard at least 5 times. Told check back in 24-48 hours. Great going to be day 10 when I am supposed to ask where my money is next time.
RIDICULUS.

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Paul,

By looking at the message board seems more people are having luck checking here especially with you. Just want to see if there is anything else I can do? Would it help if I send you pictures of my ltc deposit on 2/3?

Question for people who have had luck getting their money. Did it just show up or did you have to keep asking? If you did have to ask what was sucsessful; chat, phone, email or message board. Hopefully with some answers can help those, LIKE ME, still waiting. Thanks for any help.

It seems more likely that it’s luck if you get your funds back. I’ve tried several times with chatting with CS and I keep getting the same responses regarding escalations. It’s been 1 week now. They’re not even offering bonuses anymore for this. And if some how you get your deposit, there’s no guarantee that this won’t happen again. I’m not going to inquire anymore regarding mine. I hope other players get their deposits. The best of luck for all who’s still waiting and hoping

thanks

I’ve had my 250$ btc deposit from 2/3 ā€œescalatedā€ about 5 times. it means nothing. they are doing nothing. i continuted to deposit and withdrawl with smaller amounts to test- and everrything is working fine except withdrawl takes like 5 hours when it used to take 5 minutes.

NOW, for my bigger problem. They are having issues with wagers settling. I won a bet and 30 min later- didnt settle. They brought on a specialist and he simply told me they are unable to settle bets right now and have no timetable.

Damn it. I feel for you. This is beyond ridiculous now. Well it seems like we are being forewarned of what’s coming with this service
Best of success for you

Made a LTC deposit on Feb 3rd around 1:00PM EST. After multiple conversations with CS and being escalated multiple times I finally got my account funded a few moments ago. Far from ideal service but at least they finally made the correction.

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My ltc deposit 1:25 eastern, hopefully mine soonšŸ¤ž

Does it actually get escalated when they say that’s what they are doing because I’m deposit has been escalated 3 or 4 times and still nothing… kinda of ridiculous, idc if they are manually going thru every account and every transaction it doesn’t take this long to get everyone’s money back

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