****Live betting issues****

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Did all that and tried multiple browsers and devices — still encountering same issue

We’re sorry to hear you’re experiencing this issue, @JJALC13.

We’ll send you a private message requesting some additional information so we can escalate this matter further and investigate it for you.

Can someone help me? I’ve been trying to get a hold of customer service but nobody helps. I just got in live betting

Hi @Mynorgiron20, I will PM you. Thanks

Also i think what also could be happening…since the new layout players have been complaining about their balance not being updated after the wager is submitted. So the players dont like that and/or aren’t used to seeing that. Soooooo… you end up refreshing manually the page and the system duplicates your wager without even you submitting it . Ah haaaaa. This needs to be fixed

Read my post in website updates new system layout

2 Likes

live betting limit for NFL preseason is way too low. is it just me or everyone experiencing this

2 Likes

Yeah it’s not you it’s me also HOF player here

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Limit is set by the sports team, we cant raise that, I am sorry.

Like 80% of the games aren’t available ( they were up earlier and now they’re gone ), scores are wrong, time of the matches is incorrect

There are a, very few things available but they’re nearly unplayable as the info on the site is incorrect so you can’t really trust the lines are accurate

Can a mod get this escalated?

Hi there, thank you for reaching out. We’ll have this looked into.

Is there a particular sport or game that’s affected, or is it just live sports in general? @Rmilia1

Soccer for sure buddy

Haven’t checked the others yet but nothing had really kicked off yet

It’s getting a little better as new matches are starting but still not great

Lines will be available one minute then disappear and at least half the matches that are available aren’t correct on time or score or both

I’ve been escalating this for a couple of weeks now, since it was updated to the new UI, and I posted screenshots that none of the mods have acknowledged on my post. I called support and they told me it’s my responsibility to watch the official scores and play responsibly.

Your feedback has been sent over for review and we’ll continue to keep an eye on the different lines. For now though, everything should be good to go.

Is sports betting stopped? Am not able to bet on anything

1 Like

At the moment we’re working to have this resolved as soon as possible @hemu2000.

Banner was removed from the website so everything should be working.

Jose says the maintenance is still ongoing. I’ve been having a hard time with the book trying to get things to load properly for awhile so that’s why I asked on chat about it.