I continue to be told compensation will be given when issue are resolved. Received a message about rewards point but didn’t receive any.
Did anyone actually receive any rewards points like the message stated
Do I believe you or this customer service agent I just got off with? She told me I will eventually get the reward points soon. And you’re telling the players otherwise who haven’t received anything
Are all the reward points given out already? Just curious bc I didn’t receive anything yet. Not sure why I wouldn’t qualify.
So how do I deposit over $43,000 this month and not receive a bonus? Where is my compensation
Smh man this is awful
Deposited $2300 over the past 2 days just to get a lousy $40 in rewards lmao. What a scam
" Once we have resolved the issue, we will review the impact to each player and ensure that every impacted player is properly compensated based on their recent activity"
Hopefully …
So seriously then what is the update. You’ve had the banner up for days? What’s the big update Matt?
On there recent activity I have been unable to deposit on your site how will you compensate me for that
Awful man… you still haven’t explained why this customer agent told me I will eventually get the reward points and message that players received and you’re telling me something different.
@Ktekra23 I’m sorry for the confusion. I’ve checked you account and fair compensation was already provided
Matty can you check my account
Just did it again. Disconnected me at 360.0 balance don’t win a thing and $0 after it immediately loads. I’m done with this site. Best of luck to you all. Hopefully karma catches up at some point.
What if you contacted customer service and received a bonus over the last few days but the reason you contacted was completely unrelated to issues caused from the site being down?
Yeah its still messed up. Ignition is down as well. Still haven’t seen a points drop from Bovada but I’m sure it’ll come.
I haven’t received “fair” compensation. Check my account
I was in a sit and go poker tournament with chip lead and the site just crashed. Lost my money and would have won I knocked out 2 players with 2 remaining. CRIME!!! I’ve tried live chatting someone for like 4 days and sit there for 20 minutes and no1 answers. Have sent numerous emails. This is awful.