@mwfsvy Activity would more or less be based on deposits, withdrawals, wagering.
OK, well I would ask that you take a look at the chat logs. I had two days of it being nearly impossible to deposit because of site issues. It seems a little circular that the people who didnāt have those issues, and thus were able to deposit, are better compensated.
@Matty_Bovada are you guys going to check eqch acct one by one for the last 10 days? I still havent gotten any compensation after losing because of the terrible diaconnects and lags, i still havent gotten my little gifts after depositing at least $2000 in the past 2 weeks. Can you get my acct checked too thanks
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I cant even deposit yet cuz the website is not letting me
Im having issues with bitcoin adresses
@Busterboi you have to redeem the points bonus under your available bonuses
@Cpostma No address are appearing?
My deposit finally went through!!! Where is my 25 free spins and 15000 reward points for my deposit of the week?
to long this has gone on not fair to all the bettors this has been going on for a few months and uou want to give people 50 bucks for all this aggravation logging in a 1000 times a day getting thrown out of poker games come on im a long time customer think for 20 yeaers
They should just give big bonuses anyways for compensation it doesnāt really matter theyāre gonna tighten the games up just like they did on the bonus we just got I won absolutely nothing at all not even close with that last little bit I got.
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Got an email but no bonus no comps were rewarded. Do you have a plan like last time based of tier?
I donāt see any points redeemable under my available rewards. Can I expect anything based on my activity or am I SOL?
Iām new to this community so Iād see why youād think that but I play every day (that I can) and have been a member for 6 years. But I definitely agree thereās probably a lot of people who are just trying to get a free bonus without playing much
Oh thatās what that wasā¦ only $50ā¦ That is disappointing to say the least, considering my weekly (2k) and monthly (12.5k) deposits. I continue to have issues depositing and something has to change. Is there a CS number you can provide?
@tdunk12 Per the message you also received
" While working on this, we have added some Reward Points into the accounts of impacted players to help ease some of the pain around these issues. Once we have resolved the issue, we will review the impact to each player and ensure that every impacted player is properly compensated based on their recent activity and the level of interruption to their service."
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I really hope they let any one who took a screenshot and can show proof of money won but not added, obviously thereās an issue
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Hi @Stacebros03,
Can you please let us know what happened? Do you have a screenshot you can provide us?
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I didnāt receive my $4806.00 on champs ellyseeās come on
Thank you for providing that again.
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