The wager has now been settled.
Thanks Mikey!!
Can i get this graded. 20101205277707
Hi @Redwood,
Iām sorry for the late response, Weāll check on this for you and update you shortly.
Placed a wager for an 11am game. Game was cancelled. 12 hours later graded a loss. Iāve spent 12 hours trying to get it corrected showing links itās cancelled and never played they have yet to assist me. It gets escalated and never an update. What can I do?
Try posting the wager in the Sports section here
https://community.bovada.lv/t/wager-settlement-questions/13006/537
Include the reference number and a brief description of what happened.
A mod can help you with this but they wont be online until 4am Eastern Time. Good luck!
Wanted to get a couple wagers closed if possible.
Ref. 20101206820812
Ref. 20101206820811
Help! I took a quinella on Justin Thomas and Patrick Cantlay in this weekends PGA tour event. Cantlay finished 1st and Thomas finished T2 yet my Bovada account is showing it as a loss.
Please explain?
Hi @jstang,
Welcome to the Community, thanks for your contribution. Iām looking into this right now and will send you a PM once updated.
Can i have this settled? 20101207470199
The game was postponed due to covid and I was told it was āescalatedā. Not sure why it takes 5 hours to confirm this.
It is likely that we havenāt been able to find an official scoring site that has this match postponed unfortunately. Iām unable to find one on my end as well.
Can you PM us or provide where you see that it was postponed below?
sent to dm. thanks
Hello,
I won a Turskish league soccer match (Ref. 20101207554005) and the winnings+balance showed in my account as playable and I went to put in a game but now it is pending again. Any reason as to why this happened?
Thanks,
We have escalated this game for other players and are awaiting a response from the Sports Team. Weāll have more information once itās been resettled.
Thanks. How long does that usually take? I cannot place any action due to this issue.
It usually wonāt take longer than 15-20 minutes, but this is an approximation.