Wager Settlement Issues

Kman0207 · April 16, 2020, 7:19pm

Thank you Matty.

Justncredible · April 17, 2020, 6:16am

I was wondering if someone could please take a look at wager # 20041133754867 as it was a win yet marked as a loss. The wager was over 1.5,2 goals. The total was 3 goals as the screen shot below shows. Manchester city vs Liverpool. Thank you for your help.

Lukas · April 17, 2020, 8:44am

Hey @Justncredible, this wager has since been re-settled.

Justncredible · April 17, 2020, 6:47pm

20041133819436

20041133824243

20041133826560

2004113382459

Any chance I could please get these wagers to settle please thank you for your help !

Justncredible · April 17, 2020, 6:48pm

Disregard they finally settled! Thank you !

Justncredible · April 17, 2020, 6:50pm

Actually the one that has been hung up the longest is 20041133819436 if that could please be settled it would be greatly appreciated. Thank you !

Matty_Bovada · April 17, 2020, 6:58pm

@Justncredible You’re all good.

hcohen1414 · April 18, 2020, 12:16am

5 hours later…can you please look into these. I already reached out to the live chat and they didn’t do anything.

20041133808276
20041133813594

Thank you.

Matty_Bovada · April 18, 2020, 12:30am

@hcohen1414 I’ll have them checked

Bchase · April 18, 2020, 3:15am

Hi,

I have a bet that was settled as a loss but should’ve been a push. Can you look at ref number 20041133886472 and grade correctly. Thank you in advance.

Lukas · April 18, 2020, 9:03am

Hey @Bchase, this wager was already re-settled as a push.

Skybanking · April 18, 2020, 11:42am

I have 4 wagers that I believe they were graded wrong here is the first one thanks

Skybanking · April 18, 2020, 11:44am

2nd one

Skybanking · April 18, 2020, 11:44am

3rd

Lukas · April 18, 2020, 1:22pm

Hey @Skybanking, I’ll check on those wagers for you.

Skybanking · April 18, 2020, 1:33pm

Here is the 3rd

Skybanking · April 18, 2020, 1:42pm

Last one 4th
Thanks

Lukas · April 18, 2020, 2:00pm

These wagers have been settled correctly as per the chart provided in finance.yahoo.com.

I’m going to send you a PM shortly with more information.

Bchase · April 21, 2020, 6:12am

Hi,

I have a bet that was settled as a loss but should’ve been a win. Can you please fix the wager under reference # 20041134297253. Thank you in advance.

Louis_Bovada · April 21, 2020, 10:04am

I can see that this has since been re-settled for you.