Wager Settlements

Scalace41 · April 18, 2020, 5:39am

@moderators

Please grade Ref. 20041133880362. This ended over an hour ago.

Lukas · April 18, 2020, 9:47am

Hey guys, these wagers have since been settled. Apologies for the delay.

mbspie · April 19, 2020, 12:42am

Hello.

I recently placed a bet that I won, but has not been processed yet.

reference number 20041134002752

Matty_Bovada · April 19, 2020, 12:50am

@mbspie I see that its since been settled.

hustle · April 19, 2020, 11:16pm

Disregard - already correctly resettled. Thanks!

Louis_Bovada · April 21, 2020, 10:01am

A post was merged into an existing topic: Wager Settlement Questions

Redwood · April 23, 2020, 4:29pm

Why does escalating an hours old wager to support never seem to help get a game graded

Redwood · April 23, 2020, 4:30pm

Oops. Wrong title. Its this wager though

Redwood · April 23, 2020, 4:30pm

20041134614125

Matty_Bovada · April 23, 2020, 4:39pm

I’ll check on the wager for you.

Redwood · April 23, 2020, 4:53pm

Thanks. Frustrating when you see it live score and drop off. Then support escalates but always seems like waste of time.

Redwood · April 23, 2020, 5:07pm

Another one with same game. Thought fixing one would fix other. 20041134614126

Redwood · April 23, 2020, 5:08pm

And another. Last one. 20041134614124

Elvis_123 · April 23, 2020, 6:46pm

This wager was graded a push when he fact he won

Ref. 20041134666492

https://www.sofascore.com/arutiunyan-matveev/AwMcsxEMc

Matty_Bovada · April 23, 2020, 6:50pm

@Elvis_123 We’re checking now

Elvis_123 · April 23, 2020, 6:59pm

Thank you Matty. The balance is still messed up. It’s showing a win but the amount is still off.

Matty_Bovada · April 23, 2020, 7:01pm

@Elvis_123 Its due to you already having received the risk amount back when it was originally settled as a push.

Elvis_123 · April 23, 2020, 7:03pm

So what’s going on? Sorry I’m confused and have no clue whats happening.

Matty_Bovada · April 23, 2020, 7:09pm

@Elvis_123 I’ll send you a PM

hustle · April 25, 2020, 2:00am

Hey Guys - could you take a look at Ref. 20041134948640

Final score of Map 3 between Subliners & Huntsmen was Huntsmen 156 - 150 Subliners which means Huntsmen -5.5 should be settled as a win.

Here is a screenshot of the final score. The match is still ongoing but I can link you to the VOD once the match is over as further proof if needed. Let me know! Thanks.