Wager Settlement Issues

3rd

Hey @Skybanking, I’ll check on those wagers for you.

Here is the 3rd

Last one 4th
Thanks

These wagers have been settled correctly as per the chart provided in finance.yahoo.com.

I’m going to send you a PM shortly with more information.

Hi,

I have a bet that was settled as a loss but should’ve been a win. Can you please fix the wager under reference # 20041134297253. Thank you in advance.

I can see that this has since been re-settled for you.

I made a parlay with a dota 2 game in it and I have a screenshot of the odds being 1.01 in the live odds for it to win before four players were disconnected and the game could not be paused so it was considered a loss… Here is the screenshot of it showing this is a guaranteed win, you can’t even bet on it anymore because it’s over…
https://gyazo.com/016c22f5ab650a6a2508557915a80248

This should not count as a loss as the rest of my parlay has won… Surely bovada will not scam like this…

I agree ! Thunder was what -1000 to win the game ? I saw other sites places no action on this game , terrible that 4/5 players got disconnected. Also based on rule #5 of Esports

  1. In the event of a match or map starting but not being completed, then all wagers will be graded ‘No Action’, unless a player is disqualified after the start of the match, in which case the player/team progressing to the next round or being awarded the victory by the governing body of the specified competition, broadcast or game API will be deemed the winner for settlement purposes.

If it does get set as no action , my wager : 20041134262217

@shonsey @Blueowl I’ve spoken with our Sports team, and they have confirmed that the settlement will stand.

As map 2 had already been completed prior to the issues, markets that had already been determined were settled accordingly.

If you have any questions relating to your specific wagers, please send them over via PM so we can discuss.

Send you a dm , whenever you have a chance to review it for us.

Thanks in advance .

Map 2 had not been completed, map 2 was the reason for the game bein retired .

Hey Guys - could you take a look at Ref. 20041135205894

Here is the HLTV page for G2 vs. Faze

Map 1 ended in double OT with Faze winning 22-20

So G2 +8.5 rounds is an easy winner - not sure how it’s graded as a loss.

Thanks for the assistance.

hustle

Thanks Ryan - I see that it’s already been resettled as a win just now. Appreciate the help.

1 Like

Ryan - can you help me out on this too?
Re - 20041135158184

@draino15 We’ve sent the details of your wager and the results to our Sports Team. We’ll PM you with specifics once we have a decision.

Ref. 20041135459698 Under 2.5, 3. Originally graded a win, then unsettled and graded as a loss. Every website I can find on the internet shows this match ended 1-0 (although not sure if it was completed, one outlet says match aborted). So it should either be a win or push. Please look into this.

We’ll take a look and PM you shortly regarding this wager.

I sent you a PM message back

A post was merged into an existing topic: Wager Settlements

Table tennis match graded incorrectly . Requesting assistance.

Over 70.5 (-120)
Alec Fudihara vs Avelino Neto
(Match) Total Points O/U
Table Tennis - Exhibition Autumn League May 03, 2020 09:00 AM EDT

Every score site shows this match ending with 71. Can a mod please help me.