It has now been settled.
Hello,
I am currently having a dispute with Bovada customer service regarding the wager that I made for Saturday afternoons Xfinity NASCAR race. When I logged on to make my selection for the race, I chose Austin Cindric to beat Tyler Reddick head to head. At the ending of the race, Reddick ended up beating Cindric but was later disqualified due to a failed post-race inspection. I chatted in because I read that you guys updated rule 5 of the motor sports rules to include post-race inspections only to be told that I wagered on the race winner and not the head to head wager that I am sure that I chose. I asked customer service to please investigate the wager as the odds that I received were EVEN and not normal NASCAR race winner odds. Not only did customer service dismiss my complaint, the supervisor even disconnected the chat on me when I wasn’t done speaking. It’s really a shame how hard it is to get someone who is competent to understand my complaint and help me resolve it in a fair manner.
Here is the wager I was left with in my account after choosing Austin Cindric (EVEN) to beat Tyler Reddick (-130) head to head.
As you can see, for some reason my wager shows race winner when that is not at all what I chose. If I was to choose Austin Cindric to win the race he would be around a +500 for the entire race and not EVEN money. Cindric wasn’t the favorite to win, in fact he wasn’t even the second favorite, he was the third favorite to win the entire race. As you can see in the article below, the “Odds to Win the 2021 Contender Boats 250 Xfinity Series Race according to Bovada Sportsbook” was updated on the day of the race and showed Tyler Reddick as full race favorite at +210 followed by Noah Gragson at +280, and then my supposed “full race” winner Austin Cindric at a whopping +500 compared to the EVEN money that you guys are saying I accepted when choosing the full race winner.
https://lasvegassportsbetting.com/2021-Contender-Boats-250-Xfinity-Series-Race-Odds_P45149.html
It is entirely too hard to get assistance via the chat as it seems that no one is competent enough to understand my issue. That’s why I’m coming for moderator help.
All I am saying is that someone made an error when creating the wager I chose this afternoon. It was supposed to be head to head at EVEN money and for some reason whoever created the wager made a mistake. It is okay, mistakes happen, but at least own up to them and correct what is right.
I chose Cindric to beat Reddick, Tyler Reddick was disqualified and according to your rule 5 of the motor sports wagers, I should have won the bet.
Here are the official NASCAR results for Saturday’s race in Miami…
https://www.nascar.com/results/racecenter/2021/nascar-xfinity-series/contender-boats-250/stn/results/
Thank you for your time.
I’ve now escalated this to the Sports Team and will PM you when I have more details.
Hello, I had a $15 +100 bet on the Suns to get First to Ten Points in the 3rd quarter of tonight’s game. I bet on the suns, they were first to ten points, and it was marked a loss.
Here’s the play by play https://www.espn.com/nba/playbyplay?gameId=401267702
At 8:15 in the 3rd Chris Paul scores the Sun’s 10th point of the quarter, at the time the Lakers scored only 8. I’ll attach my bet slip below. Please correct this and credit my account $30 as soon as you are able.
Thank you for your help.
I see my account was credited, thank you very much for the help.
To be fair to whoever was scoring, this was a strange series of events. Tied 8-8 for the quarter, and the lakers commit back to back technicals to bring the suns to 10-8. Like 5 seconds later the lakers even it up 10-10 for the quarter. Easy to miss.
1 Like
What’s going on with this morning college bball game. It appears the scoring and lines were all whack the first 5 minutes and then it was taken down. I think it should be scored as no action given the circumstances.
Ref. 21031280370397
The teams and scoring were reversed for the first 5 minutes. I typically jump on a team 1H after they go down right away. Sure enough the team that went down 0-3 right away won the 1H, however Bovada live lines had the teams and scores reversed for the first 5 minutes.
I bet St. Joe’s solely bc bovada’s line showed them go down 0-3 and the line reflected that at +100 1H. And the scoring continued to be wrongly reversed for quite some time. I did not hammer one side or the other once i realized the lines were off, well after I placed my bet.
Would I be putting up such a stink if St. Joe’s/the bet won? No. But I would also understand when the decision would be made to settle it as no action due to incorrect lines, which has happened plenty of times for me on wins.
Bottom line is that I’m not some robot trying to take advantage of incorrect lines. I bet with strategy and it relies on the lines being accurately reflected with the teams and scoring.
1 Like
Please grade 21031280464132
This was a live bet. It ended some time ago.
Please grade
21031280448740
Thanks
This is now escalated.
1 Like
All set thank you
This has now been settled.
Hi mods,
Have a couple small bets that already ended about 20 minutes ago but no settlements yet. Can you please assist?
Ref#
21031281083075
21031281081477
Thank you very much.
Thanks Mikey. Much appreciated 
Just checking for an update. If needed, here’s the ESPN score
https://www.espn.com/womens-college-basketball/boxscore?gameId=401307153
Thanks!
Ref#
21031281083075
21031281081477