Website Outage, Compensation Questions

Yep! I figured it out! Thank you!

Hahahahaha you think??

@Ryan_Bovada ill wait on that apology bro. Since I know youā€™re not going to re issue a $300 bonus with the proper 1x playthrough

The bonus had just a 1x playthrough. You will be able to view that on your transactions page. From the time you received the bonus and the amount staked afterwards before you completed the bonus. It was not 2X

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When can I expect my compensation from last weeks outage?

Its been added for you now

If youā€™ve read the thread, you see that everyone who said they didnā€™t receive their promised bonus was wrong. They just didnā€™t know how to redeem it.

Why does Everytime I play with the bonus funds when I win it ADDS to bonus funds instead of SUBTRACTING from itā€¦ā€¦ 1x rollover means one play through right??

Yes, but remember that winning wagers will have the lowest of the risk or win amount contribute to the rollover amount

Yes but still Iā€™ve played well over the 100$ bonus money on wins and losses. If you could please look into my wagers since Thursday youā€™ll see Iā€™m not lying.

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Sir I have found the answer to my question. Sorry for the confusion. Iā€™m 84% payed through the rollover. Thank you for your time. Happy Holidays!

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@Southsidebookie Just to help further, rollover will only count on the wager after settlement so once your pending wagers are cleared; your rollover should clear along with it

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Matty, it was 1x sports/ 2x casino. Which I thought didnā€™t look right as it should have all been 1x. But this is absolute, and I know you can see that if you take a look.

@ThePunisher I assume you are referring to the the Inconvenience Cash Bonus you received on the 18th?
This was 1x.

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Why did my bonus get removed this morning 12/26? I was originally gifted $100. I bet it up to $199 and I was about to place a bet this afternoon. My account is now zero and my transaction history says ā€œBonus Closedā€ -$199.29.

Thank you for your help.

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@Grizzy77 Welcome to the Community. Weā€™ll PM you shortly.

Hi the same thing happened to me my account has bonus closed and my bonus taken away when I logged on to make bets this morning. Can you please help me out as well thank you.

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Still havenā€™t seen a bonus yetā€¦been with bovada 15 years, bet several thousand each month, still havenā€™t received a thing or gotten a response from representative

@Burhead As per previous posts.

8 dollars, really? There was already a few bucks in there, so what did you guys give me? 5 dollars?