Website Outage, Compensation Questions

Got your private message. Thanks, Ryan! Hang in there.

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It’s been over 48 hours. Still no compensation. I received an email stating I would be comp’d. Bovada really starting to lose my support. I’ve also checked my bonuses area and nothing…

@Brixson420 it was under your available bonuses. We redeemed it for you now

I received an email saying I would receive $30, but haven’t gotten anything. What’s going on?

@cmcmillan1 Welcome to the Community!

It’s a higher level decision, but apparently you’re the highest level I can talk to. This makes as much sense as all the explanations given for the amount of compensation. Login attempts, tier level, activity? Which is it? Do you actually know the true answer?

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@Gusto22 Yes, it was issued based on activity over the last couple of weeks

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I have not received my bonus and can’t get ahold of anyone on chat.

@Bduggy15 It was added for you on 12/18/21 at 9:02AM ET

So my buddies who barely use this site and do little 1-5$ parlays each got $30-$150 compensation for the outage. And I have yet to receive anything and I play at least $1k a month on this site. Not big money but just wondering why I didn’t receive anything when my buddies got compensated. What gives?

@Southsidebookie

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4 posts were merged into an existing topic: Wager Settlement Questions

ive been patient but I never recieved any bonus in my account despite trying to log in for 3 days?

Hi @joeyface69,

Welcome to the Community, happy you decided to join the family.

Unfortunately, it doesn’t appear you were eligible for any compensation here. The compensation was based on recent activity, and as your account was inactive the last few weeks this is likely why there was no bonus provided to your account.

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I have a friend whos only put 50$ on here in his life over a year ago and got a 30$ bonus lol but fine I just wont play here anymore

No, actually what I said WAS correct. It was 1x Sports/2x Casino. But good stuff as always, pal.

As many others on here have said, I have not received the $30 free play bonus that was promised

Thank you very much sir. Best sports book in the world for a reason.

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They based it on deposit/withdrawal activity. Not how active you actually are.:man_shrugging:t2:

Welcome to the Community @JmckMoney It seems like this Bonus was redeemed.