Thanks for keeping us updated - I did not get any comp and thought I was eligible so was hoping someone could take a look when you have a chance. The guidelines and parameters are really unclear as you can see from what others have posted so I appreciate you clarifying as you are able.
WHAT?! I couldnāt even get to the login screen because the page was down. I was logged in the morning when it went down.
@turkeyfive Iām afraid you were not eligible.
All players who were eligible for the comp will have been contacted.
I did the exact same things as all of my other friends who use the site and who all received a bonus.
I appreciate you checking for me and doing your best to put out fires in the middle of an inferno!
Guys I can only advise that messages were sent out to players that were effected by this, If you didnāt receive a message then unfortunately you will have been deemed ineligible.
Okay so who do i need to contact for more information?
You can try to speak to Customer Services to see if they can offer any help, but as I said, all players effected have been contacted so Iām unsure if they will be able to do anything regarding this.
Will we be receiving anything else like good reload bonuses or points?
$30 Compensation when Iām Legend Level 3 and bet 10ās of thousands a year?!?!?! Did the math one year and I made about $300,000k worth of bets and I generally only place sports bets from September - March. Someone who bets $100 a week got $30!! Plainly, I need a LARGE Bonus to reflect my status and loyalty or Iām going with another book!
@Paul_Bovada reading over this thread, how is this possible to knowā¦? the site was down you couldnāt even get to the login page 
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@bfhoops15 I believe it will show a login attempt or a visit, Iām not an IT guy so I canāt tell you exactly how it works, but they are able to tell players that were effected. And of course there are players who might not have played for a while, who obviously wouldnāt have been effected by the outage and therefore would not get compensation.
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@Paul_Bovada I received the email about compensation but never got it added to my account plus I have a bet slip I won on but have yet to be paid my winnings. Can you help?
Iām wondering why I never got anything? I bet the day before the outage and was actively trying to login in while down.
So the site was down for maintenance and then reopened. Some may have gotten extra funds. Every single buddy of mine had gotten from $30 to $150. Yet Iām still patiently waiting to see if I am to receive any. My player status is much higher than the most of the buddyās I have that I know have the same account. Frustrated and confused
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Please review my acct. I only got $100 as All Star pkayer who hasnāt missed a week in 15 months since joining.