Bovada hooked me up a got me straight. Thank you very much
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Where were you supposed to log in exactly? All that was on your site was a twitter link. You guys need to make this right. Ridiculous. Time to go to another outfit i guess
i received an email saying i should be compensated within 24 hours, yet i have yet to receive anything
@Jdeezz We have already sent you a PM in regards to the information above and clarified that this isnât what compensation was based off on. Apologies for the previous misinformation.
@amcneill Your outage bonus is waiting to be redeemed in your rewards page.
How exactly was I supposed to Login when the website wouldnât even come up? How about looking at my betting history. I place bets most every day from September - March.
âŚand this betting history goes back like 10 years. You obviously donât become Legend level 3 by not betting so donât tell me this didnât affect me. If it affected ANYONE, it affected me! I did try non-stop for 3 days to âloginâ to place bets.
@Rpsnmad As clarified above the login item was incorrect and doesnât affect your compensation. Though this was also only in regards to players that didnât receive anything originally regardless. As you did receive a bonus it didnât really apply.
In regards to the amount of compensation provided, again this was mostly based on recent activity but isnât something we can change on our end unfortunately.
I go back to the Bodog days when you had to wire money to fund the account. Legend Level 3 and only received $30. I guess it is what it is. I have other options so I guess I will need to utilize those from now on.
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Wandering what I only got a $30 bonus. Iâve seen itâs based on activity and log in attempts while the site was down. I have plenty of activity and there was no way to attempt a log in. All it said was refer to twitter for updates. Had a friend that is same level as me get $100. This is a really bad look. Iâve been really happy with Bovada since moving from another book, but this will take me right back to them. Please review this.
If you canât change what the bonus was then whatâs the point here?? Are yâall just making things up now? Put me in touch with who can tell me something legit.
How about giving reward points that can be traded to $100-500 amounts (Sports 5x/ Casino 25X)
then more can be given out for compensation to everyone.
I tried logging in but couldnât cause page was down and I didnât even have the option to login. Where is my compensation?
I also was not compensated for the site being down. I couldnât login die to the maintenance or whatever you guys were doing. How am I not eligible?
@Pokerjeezy17 & @ToddFer & You guys already received a bonus, it is in rewards.
@Gusto22 yours was also received and played.
I never said I didnât get it. I said it wasnât enough. First you say it was based on login attempts. Wait, nope never mind thatâs misinformation. Then you said based on activity. Like I said put me in touch with someone who can answer legitimately.
We advised it was based on tier levels, as this is the standard way emergency comp is paid, but it was possibly calculated on recent activity, as it was more of a widespread issue.
However this is something that was taken care of by the department actioned to do this so we have no exact details how it was calculated. Unfortunately we are unable to change any decision made by the team in question.
do i get compensation iâm also a legend 2 tier and i lost money due to outage u should be fair to everybody
thank you i found it rock on
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