I have not received anything from you guys and actively deposit money and use this site no bonus no money for all star level 2??? Look at my recent activity something does not seem right at all here .
@Raul310 Welcome back to the Community. The bonus is already available waiting to be redeemed in your rewards tab.
Who is qualified? Not all Bovada users? When will I receive any compensation???
Hall of fame 7 million points got 150 bucks if that dosent tell you bovada and there ways I dont know what willā¦
Basing compensation on log on attempts while the sight is down is pretty silly. Obviously, when log in attempts fail you can go to other sites that will tell you if certain websites are down. Couple that with the fact you guys were publicly updating on twitter and Facebook the progress of your crash. All that being said, why would people continue to try and log in during the crash? Makes zero sense to do it especially when you said āwe will let you know when we are up an runningā
Just pointing out the flaw in your logic. No need to reply.
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@Crheynow As stated and corrected a few times above logins had nothing to do with any compensation. Compensation was based on recent activity.
I have a Pro Level 3 account. Is there any chance I would get compensated?
What number did you use to talk to someone? The customer service number 888-263-0000 isnāt working for me when I call. Says due to Covid the phone service isnāt availableā¦
Welcome to the community @Tiffydl, what can we help you with? If you are asking about the bonus, it is already in your account, you just need to redeem it. Please visit this link:
https://www.bovada.lv/account/bonuses
and then select the āBonusesā Tab and you will see it there to redeem.
I didnāt receive a bonus for compensation during site outages. I understood that it may take time but Iāve been trying to reach someone in customer service for several days and havenāt had any luck talking to someone. Can you help me with receiving compensation? Iāve read through a lot of the comments and I see $100 or more bonuses have been given to people of my tier and I wasnāt sure why I havenāt received anything yet? I
You can redeem the bonus by following the steps above 
Thank you! I have found the bonus, can you explain how the bonuses were calculated? I see that I have only received $30
The bonus amounts were based mostly on recent activity.
Just like everyone else, I received an email about the $30 bonus/compensation. Iām just wondering if that was a standard email sent out to everyone or just to those who would be receiving the bonus/compensation? Because so far I havenāt received it. I understand there are still things that need to be taken care of for the site and maybe thatās why I havenāt yet. So itās either this or the email only pertained to some of us, but yet was sent to all.
I know I tried logging in several times but have still not received anything. I havenāt spent as much lately but I finally had some early Christmas money to spend and wasted it on some junk site
@Tscoin918 Unfortunately it doesnāt appear you were eligible for any compensation here. Again the compensation was based on recent activity, and as your account was inactive the last few weeks this is likely why there was no bonus provided to your account.
@bovada, I have wagered almost $300k in less than a month and you have credited me ZERO dollars for your outage!!! And I tried logging in 100 times during your outage so donāt say I didnāt. What is the deal?
Hi @Jayree,
Welcome to the Community, thanks for being part of our family.
Upon review it shows that you were able to redeem the bonus as it was in the list of available bonuses.